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IT Site Services Technician
hace 2 semanas
**Job Description**:
Our Infrastructure Platforms & Operations organization is looking for Sr. Associate - IT Site Services Technician who can steer the End user requests and issues at local office and remote support
- Mobile Device Management, MFA Configuration in End user Systems
- Microsoft O356, One Drive, Share point, Digital Certificates configuration on end user systems
- Responsible for assets management & inventory includes Systems, Laptop’s
- Installing and Configuring VPN's on end user systems
- Troubleshooting basic Network related issues and WIFI issues.
- Knowledge on Google Workspace is additional knowledge
- Troubleshooting network connectivity in a LAN/WAN environment
- Requesting and coordinating vendor support
- Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment and office AV equipment
- Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Performs work in compliance within specified warranty requirements
- Configuration of Network Printers and Shared Printers
- System Related problems, Software Installations, Antivirus updating
- Performing LAN and WAN administration tasks as required.
- Perform both onsite and remote Help Desk tasks end-to-end
- Upgrading Operating System & Antivirus patches in users laptops and desktops
- Troubleshooting issues by administering on client machines remotely using remote desktop (RDP) or by through SCCM
**Qualifications**:
- Diploma/Any Graduation
- 3 - 5 years System administrator/IT Technician
- Expert level communication skills
