IT Onsite Technician

hace 1 día


Buenos Aires, Argentina Hemmersbach GmbH & Co. KG A tiempo completo

Provide software/hardware troubleshooting alongside great end user support to users at our clients location.
- Argentina - Buenos Aires, AR
- Professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Flat hierarchies- Health insurance- Internal career development- International environment- Mentor program- Onboarding program- Unlimited employment contract**Your skills**:

- 2+ years of experience as a Desktop Technician
- Technical certifications such as A+ or Network+ are preferred
- Responding to client support queries through a ticket system. (Service Now, Remedy, Jira.)
- Fluent English

**Your Tasks**:
Hemmersbach is seeking an experienced Onsite Technician at a L2 tier to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.

The position is on-going and for 40 hours a week. Standard working days: Monday to Friday, 8 AM to 5 PM local time excluding bank holidays.

**Responsibilities**:

- Provide technical support onsite to our clients at their location.
- Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals.
- Install, configure, and maintain hardware and software systems.
- Participate in project rollouts and deployments.
- Maintain accurate records of repairs, inventory, and equipment
- Communicate effectively with clients, team members, and management.

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.


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