Customer Support Operations Specialist

hace 4 días


Buenos Aires, Argentina AirHelp A tiempo completo

{"h2": "Customer Support Operations Specialist at AirHelp", "p": "Join our team as a Customer Support Operations Specialist and contribute to delivering exceptional customer experiences.

As a key member of our Customer Support team, you will be responsible for assisting customers at every stage of our claim-handling process, from assessing claims to communicating with customers via email, chat, and social media channels.

Your expertise in customer service and operations will be essential in providing timely and friendly support to our customers.

Key Responsibilities:

\u2022 Assist customers with claims, answer queries, and communicate in a timely and friendly manner
\u2022 Utilize your legal knowledge to advise and assist air travelers

Requirements:

\u2022 Fluent communication in English and Hungarian (both spoken and written, minimum B2 level)
\u2022 Experience working with targets (nice to have)
\u2022 Eagerness to learn about the airline industry and customer service
\u2022 Satisfaction from helping people and willingness to go the extra mile for them
\u2022 Ability to work in a shift system (24/7/365)

Perks and Benefits:

\u2022 Private life and health insurance
\u2022 Flexible benefits: gym membership, personal education, childcare, public transportation, or leisure travel subsidy
\u2022 Annual travel allowance
\u2022 Language classes
\u2022 Personalized progression plan
\u2022 Internal training programs and knowledge-sharing events
\u2022 Unlimited, free use of AirHelp's services
\u2022 Lunch subsidy
\u2022 Access to mindfulness and well-being platform (Mindgram)
\u2022 MacBook Air
\u2022 Team days and parties

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Apply now and join our team at AirHelp"}



  • Buenos Aires, Argentina AirHelp A tiempo completo

    Customer Support Operations SpecialistJoin AirHelp's Customer Support team as a Customer Support Operations Specialist and play a key role in delivering exceptional customer experiences.As a Customer Support Operations Specialist, you will be responsible for assisting customers at every stage of our claim-handling process, from assessing claims to...


  • Buenos Aires, Argentina AirHelp A tiempo completo

    Customer Support Operations SpecialistJoin AirHelp's Customer Operations team as a Customer Support Operations Specialist and play a vital role in delivering exceptional customer experiences.Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawReporting To: Natalia GottoAbout the RoleAs a Customer Support Operations Specialist, you will...


  • Buenos Aires, Argentina Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Buenos Aires, Argentina Sur A tiempo completo

    We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...


  • Buenos Aires, Argentina Hustler Marketing A tiempo completo

    **Company Introduction**: - FATJOE is a leading provider of on-demand SEO and digital marketing services. Founded in 2012, our company has become renowned as one of the world’s largest providers of outsourced Link-Building, SEO Services, Content Creation, Design, and Video services. _ - With a global reach, we collaborate with over 5,000 agencies to power...


  • Buenos Aires, Argentina RateHawk A tiempo completo

    Join RateHawk's Team as a Customer Support SpecialistWe're a fast-growing international travel-tech company looking for a skilled Customer Support Specialist to join our team. As a key member of our support team, you'll be responsible for providing exceptional customer service to our international clients and partners.Key Responsibilities:Customer Support:...


  • Buenos Aires, Argentina AirHelp A tiempo completo

    Junior Operations Specialist in Customer Support (Chinese)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawDescriptionWhat you’ll do:Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media channels).Utilize your legal...


  • Buenos Aires, Argentina Corporación F&M S.A.C A tiempo completo

    Customer Success and Relaxation SpecialistWe are seeking a highly skilled Customer Success and Relaxation Specialist to join our team at LA SIESTA. As a key member of our operations team, you will play a pivotal role in ensuring outstanding customer satisfaction and delivering exceptional service to our clients.Key Responsibilities:Operations Management:...


  • Buenos Aires, Argentina AirHelp A tiempo completo

    Junior Operations Specialist in Customer Support (Czech)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawReporting To: Natalia Gotto DescriptionWhat you’ll do:Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social media...


  • Buenos Aires, Argentina AirHelp A tiempo completo

    Junior Operations Specialist in Customer Support (Hungarian)Department: Customer OperationsEmployment Type: Full TimeLocation: WarsawReporting To: Natalia Gotto DescriptionWhat you’ll do:Assist customers at every stage of our claim-handling process (assess claims, answer queries, and communicate in a timely, friendly manner via email, chat, and social...


  • Buenos Aires, Argentina Mindtech A tiempo completo

    Director of Research Operations & Customer Support Mindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a...


  • Buenos Aires, Argentina Jules A tiempo completo

    Hi there! We are Jules and our client is looking for a **Technical Customer Support Specialist!** **Note to Applicants**: - **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered. **About the Position** We are seeking a passionate and technical customer support specialist to join our...


  • Buenos Aires, Argentina Sur A tiempo completo

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team at Sur. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries in a timely...


  • Buenos Aires, Argentina Mindtech A tiempo completo

    Job Summary:Mindtech is a leading software outsourcing company that connects Latin American talent with global opportunities. We are seeking a highly skilled and experienced professional to fill the role of Director of Research Operations and Customer Support.About the Role:The Director of Research Operations and Customer Support will be responsible for the...


  • Buenos Aires, Argentina Builder Lead Converter A tiempo completo

    **Builder Lead Converter**: **Technical Customer Support Specialist (TCSS)**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated **Technical Customer Success Specialist (TCSS)** to join our team and contribute to our mission of...


  • Buenos Aires, Argentina Motorola Solutions A tiempo completo

    Job DescriptionJob SummaryMotorola Solutions is seeking a highly skilled and experienced Customer Support Specialist to join our team. As a key member of our Post Sales Services and Support team, you will be responsible for providing technical support and services to our customers, ensuring their satisfaction and loyalty.Key ResponsibilitiesProvide technical...


  • Buenos Aires, Argentina Bionic Talent A tiempo completo

    **About the client**: Our client is a leading law agency based in the USA. They specialize in helping lawyers harness the power to grow their practices and reach their goals. **About the role**: As a Customer Support Specialist, you will be responsible for addressing customer inquiries, resolving problems, and providing exceptional service. Your primary...

  • Support Specialist

    hace 4 meses


    Buenos Aires, Argentina Webxloo, LLC A tiempo completo

    Job Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...


  • Buenos Aires, Argentina Sirius Support A tiempo completo

    About the Virtual Assistant PositionWe are seeking a highly skilled Virtual Assistant to provide administrative support to our team while working remotely. As a key member of our Sirius Support team, you will be responsible for handling administrative projects and delivering high-quality work with minimal supervision.The ideal candidate will have experience...


  • Buenos Aires, Buenos Aires C.F., Argentina Torre A tiempo completo

    Customer Success and Relaxation SpecialistWe are seeking a highly skilled and experienced Customer Success and Relaxation Specialist to join our team at LA SIESTA. As a key member of our operations team, you will play a pivotal role in managing the end-to-end customer experience, ensuring seamless interactions and high-level service delivery.Key...