Financial Operations Coordinator North America
hace 1 mes
SAP is a global leader in enterprise software solutions, helping organizations run better and improve their performance. With over 400,000 customers worldwide, SAP's innovative technologies empower businesses to achieve their goals and make a positive impact on society.
We strive for excellence in everything we do, from developing cutting-edge products to fostering a collaborative and inclusive work environment. Our commitment to innovation, diversity, and employee well-being has earned us numerous awards and recognition as a top employer globally.
Our Culture
SAP's culture is built on values of equality, respect, and teamwork. We believe that every individual brings unique strengths and perspectives, which are essential to our success. Our employees enjoy a dynamic and supportive work environment, where they can grow professionally and personally.
Job SummaryWe are seeking an experienced Financial Operations Coordinator to join our Invoice Delivery team in the United States. As a key member of this team, you will play a critical role in ensuring timely and accurate delivery of invoices to our customers.
This is a regular full-time position with opportunities for professional growth and development within the company.
ResponsibilitiesThe successful candidate will be responsible for:
- Handling inbound requests for invoice uploads, e-billing setups, and other invoice delivery inquiries;
- Ensuring all inquiries are addressed promptly according to our SLAs;
- Uploading invoices to various customer-owned and SAP-owned portals;
- Maintaining and updating customer information using our internal trackers and systems;
- Sharing best practices and collaborating with the global team on potential automations;
- Interacting with internal and external customers through our ticketing system;
- Monitoring shared mailboxes and internal request inboxes, ensuring timely responses.
To succeed in this role, you will need:
- Excellent English communication skills;
- A proactive team member with a strong sense of global cooperation;
- Customer-focused with a responsive and proactive approach;
- Previous experience in Collections or Invoicing/Billing Teams is valuable;
- Proficient in MS Office, particularly Excel, and Outlook.
We offer a comprehensive compensation package that includes:
- An estimated salary range of $55,000-$75,000 per year, based on location and experience;
- Competitive benefits, including health insurance, retirement plans, and paid time off;
- Ongoing training and development opportunities to enhance your skills and career prospects.
$55,000-$75,000 per year, based on location and experience.
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