Customer Support Specialist

hace 4 semanas


Córdoba, Córdoba, Argentina SupportYourApp A tiempo completo
Unlock Your Potential as a Customer Support Consultant

Are you passionate about delivering exceptional customer experiences? Do you thrive in a multicultural and multilingual environment? We're seeking a talented Customer Support Consultant to join our team at SupportYourApp.

Key Responsibilities:
  • Provide top-notch customer support via chats, emails, and other communication channels
  • Build strong relationships with customers through active listening and empathy
  • Meet and exceed team KPIs for customer satisfaction and support quality
  • Stay up-to-date with the latest technology trends and advancements
  • Handle sensitive customer information with confidentiality and care
  • Apply customer happiness best practices to drive positive outcomes
  • Maintain in-depth knowledge of our clients' products and services
  • Collaborate with developers and other departments to ensure seamless support
Requirements:
  • Excellent English communication skills (C1 level or higher)
  • Proven experience in customer service or a related field
  • Strong analytical and research skills
  • Positive and responsible attitude
  • Personal laptop or computer with a stable internet connection
What We Offer:
  • Flexible schedule and short-term cooperation (2-3 months)
  • Opportunity to work fully remotely
  • Inclusive international environment with diverse perspectives
  • Compensation in USD and good bonuses for referrals
  • Paid intensive training and probation
  • Work-life balance and responsive management
  • Greenhouse conditions for self-development and growth

We're a multinational company with a People First approach, committed to providing a positive experience for our team members. If you're passionate about delivering exceptional customer support, we encourage you to apply and join our team at SupportYourApp.



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