Ecommerce Documentation Specialist
hace 4 días
Pipe17 is a fast-growing, dynamic startup dedicated to simplifying commerce operations. Our innovative platform seamlessly connects ecommerce businesses to the apps and services they need, eliminating complexity and enabling merchants to scale effortlessly.
About the RoleWe're seeking an experienced Technical Writer to create and maintain high-quality documentation that enhances the user experience for our customers and developer community. You'll work closely with product, engineering, and support teams to develop clear, concise, and accurate content that helps users configure, operate, and integrate with Pipe17.
Key responsibilities include developing and maintaining documentation for three core user journeys:
- Configuration & setup (for technical but non-developer users)
- Operational oversight (debugging, use cases, exception handling for non-technical users)
- API documentation, SDK guidance, and building new integrations for developers
Pipe17 provides a collaborative, remote-friendly environment that values transparency and efficiency. Our benefits package includes competitive compensation, comprehensive healthcare coverage, and opportunities for growth and professional development.
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