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Ey Information Security seeks a skilled technical writer to join their Identity and Access Management (IAM) team. As a Technical Writer, you will be responsible for delivering high-quality technical documents for the IAM Engineering team.
The ideal candidate will have strong written and verbal communication skills, experience with IAM or other authentication and authorization technologies, and familiarity with using and following a style guide. A bachelor's degree in Computer Science, Engineering, IT, or equivalent work experience is required, along with a minimum of 3 years of experience as a technical writer.
In this role, you will conduct technical deep-dive sessions with IAM Engineers, develop, write, and update clear, concise, structured user guides, quick start guides, FAQs, release notes, and other learning and help content for multiple products. You will also review, edit, and/or re-write material prepared by other writers on an ongoing basis.
The successful candidate will be proactive and open-minded, with a problem-solving attitude and ability to think creatively. They will be able to collaborate globally with different regions and cultures, focusing on customer service and building positive relationships with colleagues.
