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Help Desk and Technical Support
hace 1 semana
- Fluency in English: Excellent written and verbal communication skills in English (listening, speaking, and writing) are essential for this role.
- Technical Knowledge: Strong knowledge of Microsoft's core business applications and operating systems, disaster recovery solutions, and basic networking concepts (TCP/IP, routing, DNS, DHCP).
- Experience: A minimum of one year of relevant experience working as an outside support resource or two years of relevant experience working as an internal support resource is required.
- Certifications: Cisco CCNA certifications are a plus, but not mandatory.
