Technical Support Professional

hace 6 días


Córdoba, Córdoba, Argentina INFLUX INC. A tiempo completo
About the Role:
Influx Inc. is a global company that provides on-demand customer service solutions for leading tech brands and companies. We are seeking a highly skilled and detail-oriented Technical Support Professional to join our team.

We value innovative thinkers who can provide world-class technical support to customers worldwide. As a member of our team, you will be part of a fast-growing company that offers exciting opportunities for career advancement and continuous learning.

Main Responsibilities:
- Diagnose and resolve technical issues for customers across various industries
- Provide expert support on web development, troubleshooting, and general IT-related queries
- Communicate clearly and effectively via email and chat in fluent English
- Collaborate with team members to improve service delivery and knowledge-sharing
- Ensure a positive customer experience by demonstrating patience, empathy, and professionalism

Requirements:
- Tertiary qualification (completed or in progress) in Information Technology, Computer Science, or a related discipline
- Certifications in the technical field (preferred)
- Experience in technical reporting and documentation
- Ability to multitask effectively while handling computer-based work and phone conversations
- 1 year of experience in a technical support or helpdesk role (desirable)

What We Offer:
- Remote Work Flexibility: Work from home with a global team
- Professional Growth: Be part of a fast-growing company with opportunities for career advancement
- Supportive Work Culture: Join a team that values fairness, collaboration, and innovation
- Exciting Client Exposure: Work with leading tech companies in the USA, EU, and beyond
- Continuous Learning: Gain new skills and training in an ever-evolving industry

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