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Healthcare Assistant Manager
hace 2 semanas
Job Summary
The Healthcare Assistant Manager role at the University of Maryland Medical Center offers a unique opportunity to combine technical skills with leadership abilities. As a key contributor to our healthcare team, you will oversee the daily activities of Patient Care Technicians, ensure high-quality patient care, and promote a positive work environment.
Key Accountabilities:
- Serve as a resource and mentor to junior staff members, providing guidance, coaching, and constructive feedback to enhance job performance.
- Supervise and coordinate the activities of Patient Care Technicians, ensuring timely completion of tasks, efficient use of resources, and adherence to quality standards.
- Collaborate with nursing leadership to develop and implement policies, procedures, and educational programs that promote best practices and improve patient outcomes.
- Communicate effectively with patients, families, and healthcare teams to address concerns, resolve issues, and foster a culture of respect and empathy.
- Monitor and report on operational metrics, identifying areas for improvement and implementing corrective actions to optimize performance.
