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Operations and Partnerships Lead
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We are seeking an experienced Operations and Partnerships Lead to join our team. In this role, you will be responsible for shaping and managing the operational backbone of our partner program. The ideal candidate will have a strong background in partner operations, channel management, or a related role within a SaaS or tech environment.
Key responsibilities include serving as the primary point of contact for partner inquiries, creating an exceptional overall experience in navigating the operational aspects of the partner program. The successful candidate will also manage the partner NPS process to gauge satisfaction and identify areas for enhancement.