Store Team Leader
hace 2 semanas
About Size?
Established in 2000, Size? specialises in supplying the finest products from top brands in footwear, apparel, and accessories. Initially set up to trial edgier product collections before introducing them to the mass market through JD fascia, the Size? offer has grown to include its own roster of highly sought-after, worldwide exclusive product releases.
About the Role
This exciting opportunity is for a Store Team Leader to join our dynamic team at Size?. As a key member of our store management team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining high standards of visual merchandising and stock control.
Key Responsibilities:
- Work closely with the store manager and assistant manager to ensure the team delivers exceptional customer experiences.
- Monitor the service of the sales team daily to ensure that targets are achieved and where possible exceeded.
- Deal with customer complaints and enquiries, providing the best possible outcome.
- Use business knowledge and reports to assist in product placement of key selling lines.
- Ensure the management of deliveries and stock handling in a timely manner, adhering to all stock control procedures to minimise stock loss and maximise profits.
- Uphold Company standards and act as a mentor, leader and positive role model to others, building and maintaining strong relationships that work collaboratively towards the common business goals.
Requirements:
To succeed in this role, you will need:
- A keen interest in the Size? brand and the products we specialise in.
- Confident communication skills to provide exceptional customer service.
- Experience in a supervisory role, although full induction and training & development program will be provided.
- Ambition, resourcefulness, and someone who is looking for opportunities to learn more.
- Strong work ethic and effective time management.
- Self-motivated, adaptable, resilient, and a problem solver.
- Knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
- Excellent communication skills.
What We Offer:
- A competitive salary of £25,000 - £30,000 per annum, depending on experience.
- Incremental holiday allowance.
- Staff discount on JD Group and other brands within the organisation.
- Discounted membership at JD Gyms.
- Personal development opportunities to learn and develop at work.
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