Store Team Member
hace 3 semanas
Role Overview:
As a Store Colleague at JD, you will play a key role in delivering exceptional customer service and creating a welcoming store environment. Your primary responsibility will be to engage with customers, provide product knowledge, and support the sales process.
Key Duties/Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Support the sales process by maintaining a high level of product knowledge and providing recommendations to customers.
- Contribute to a positive store environment by maintaining a clean and organized store, adhering to company policies and procedures.
- Work collaboratively with colleagues to achieve sales targets and meet customer needs.
Skills/Experience/Knowledge preferred:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proven customer service experience, with a focus on delivering exceptional customer experiences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Knowledge of local market trends and competitor activity, with the ability to identify opportunities to drive sales and customer engagement.
Behaviours:
- A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
- Ability to work collaboratively with colleagues, supporting the team to achieve sales targets and meet customer needs.
- High level of self-awareness and empathy, with the ability to adapt to changing situations and customer needs.
- Resilience and ability to bounce back from challenging situations, maintaining a positive attitude and focus on delivering exceptional customer service.
What we offer:
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Discounted membership at JD Gyms.
- Personal development opportunities to learn and develop at work.
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