Store Team Member

hace 3 semanas


Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

Role Overview:

As a Store Colleague at JD, you will play a key role in delivering exceptional customer service and creating a welcoming store environment. Your primary responsibility will be to engage with customers, provide product knowledge, and support the sales process.

Key Duties/Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Support the sales process by maintaining a high level of product knowledge and providing recommendations to customers.
  • Contribute to a positive store environment by maintaining a clean and organized store, adhering to company policies and procedures.
  • Work collaboratively with colleagues to achieve sales targets and meet customer needs.

Skills/Experience/Knowledge preferred:

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience, with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of local market trends and competitor activity, with the ability to identify opportunities to drive sales and customer engagement.

Behaviours:

  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Ability to work collaboratively with colleagues, supporting the team to achieve sales targets and meet customer needs.
  • High level of self-awareness and empathy, with the ability to adapt to changing situations and customer needs.
  • Resilience and ability to bounce back from challenging situations, maintaining a positive attitude and focus on delivering exceptional customer service.

What we offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and progression.
  • Discounted membership at JD Gyms.
  • Personal development opportunities to learn and develop at work.

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