Retail Store Operations Director
hace 4 semanas
Store Manager - A Key Leadership Role at GO Outdoors
We are seeking an exceptional Store Manager to lead our store team in delivering outstanding customer service and driving business results. As a key member of our leadership team, you will be responsible for creating a positive and engaging store environment that attracts and retains customers.
About the Role:
- Leadership and Management: Lead and motivate your store team to deliver exceptional customer service and achieve business targets.
- Culture and Customer Service: Develop a culture of excellence in customer service, exceeding customer expectations through every interaction.
- Talent Development: Identify, develop, and retain high-performing team members to drive business growth.
- Financial Performance: Drive store financial performance, meeting or exceeding sales targets while controlling costs.
- Change Management: Support regional management in driving business change initiatives and company-wide projects.
About You:
- Coaching and Mentoring: Proven ability to coach and mentor team members to improve performance and achieve business goals.
- Communication: Excellent verbal, written, and presentation skills with the ability to communicate effectively with all levels of the business.
- Management Experience: Minimum 2 years' experience in a retail management role, preferably in a similar format.
- Skills and Qualifications: Strong analytical and problem-solving skills, with the ability to prioritize tasks and delegate responsibilities effectively.
- PASSION FOR CUSTOMER SERVICE: A proven track record of delivering excellent customer service and a passion for continually improving processes to enhance the customer experience.
- Business Acumen: Strong understanding of retail KPIs, cost control, and sales growth strategies.
What We Offer:
- Salary: £45,000 - £55,000 per annum, depending on experience.
- Benefits: Incremental holiday allowance, discretionary bonus scheme, staff discount on JD Group and other brands within the organisation, discounted membership at JD Gyms, and opportunities for personal development and growth.
How to Apply:
If you have the passion, skills, and experience required for this exciting role, please submit your application. We look forward to hearing from you
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