Retail Store Operations Director
hace 3 días
An exciting opportunity has arisen for a skilled and experienced Retail Store Operations Director to join our team at JD Sports. As a key member of our management team, you will play a vital role in driving the success of our stores by delivering exceptional customer service, leading a high-performing team, and achieving business objectives.
Salary: £45,000 - £60,000 per annum (dependent on experience)
About the RoleThe ideal candidate will have a proven track record of successfully managing retail teams, with a strong focus on customer service, sales growth, and operational excellence. You will be responsible for leading a team of store managers, motivating and developing them to deliver outstanding results, and implementing strategies to drive sales and improve customer satisfaction.
Key responsibilities will include:
- Developing and implementing store operations strategies to achieve business objectives
- Leading a team of store managers to deliver exceptional customer service and sales growth
- Motivating and developing team members to achieve their full potential
- Analyzing sales data and customer feedback to identify opportunities for improvement
- Implementing processes to improve operational efficiency and reduce costs
To succeed in this role, you will need:
- A degree-level qualification in a relevant field, such as business or retail management
- Proven experience of managing retail teams, preferably in a similar format
- Excellent leadership and communication skills
- Strong analytical and problem-solving abilities
- A passion for delivering exceptional customer service and driving sales growth
We offer a competitive salary, bonus scheme, and comprehensive benefits package, including:
- Incremental holiday allowance
- Discretionary bonus scheme
- Staff discount on JD Group and other brands within the organisation
- Discounted membership at JD Gyms
- Personal development opportunities to learn and develop at work
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