Store Team Supervisor
hace 2 semanas
Job Title: Supervisor
Company: GO Outdoors Express
Role Overview:
Motivate and support store teams to deliver service with customers at the heart, through exceptional store standards and highly engaged colleagues.
Key Responsibilities:
- Support the Store Management team lead and motivate a high performing, highly engaged team of colleagues.
- Support a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations.
- Support colleagues through internal development programme to support future talent and career pathways to help us grow our business.
- Uphold a store that is safe and compliant operating environment for all colleagues and customers.
- Deliver our financial results in line with or in excess of company targets.
- Duty manage and take responsibility for the store in the absence of the Manager or Assistant Manager.
Requirements:
- Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team.
- Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills.
- Supervision experience, preferably in a similar format of retail.
- Experience of effectively prioritising and delegating workload to achieve team goals and objectives.
- A passion for customer service and a proven record of delivering excellence in this area.
- Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager.
What We Offer:
- Incremental Holiday Allowance
- Staff Discount On JD Group and other brands within the organisation
- Discounted membership at JD Gyms
- Personal development opportunities to learn and develop at work.
We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits.
Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Thank you again for your time.
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