Store Leadership Professional
hace 2 semanas
As a Store Manager with GO Outdoors, you will be responsible for leading a high-performing store team to deliver exceptional customer service, drive store financial performance, and uphold a safe and compliant operating environment.
Main Responsibilities- Lead and Motivate a High-Performing Team: Champion a store whose management team leads and motivates a high-performing, highly engaged team.
- Create a Culture of Exceptional Customer Service: Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations.
- Develop Store Teams: Develop store teams through internal development programs to support future talent and career pathways to help us grow our business.
- Uphold a Safe and Compliant Environment: Uphold a store that is safe and compliant operating environment for all colleagues and customers.
- Deliver Financial Results: Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands.
- Support Business Change and Initiatives: Support the Regional Manager deliver business change and company initiatives.
- Coaching and Mentoring Skills: Great coaching, mentoring, and team building skills that drive team performance.
- Communication Skills: Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills.
- Management Experience: Management experience, preferably in a similar format of retail.
- Problem-Solving Skills: Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.
- Business Acumen: A proven record of successfully promoting and growing a brand or service in the local community.
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