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Senior Business Development Manager

hace 2 meses

San Fernando del Valle de Catamarca, Catamarca, Argentina Bitso A tiempo completo
About the Role

We are seeking a highly skilled Senior Account Manager to join our team at Bitso, a leading cryptocurrency platform in Latin America. As a Senior Account Manager, you will play a critical role in driving commercial growth and expansion in key markets and verticals.

Key Responsibilities
  1. Customer Engagement and Relationship Building: Engage with potential customers, understand their pain points, and effectively communicate our unique selling propositions (USP) to win new business.
  2. Collaboration with Marketing: Work closely with our Marketing team to identify potential customers and provide structured feedback on generated leads.
  3. Commercial Offer Development: Identify customer pain points and formulate targeted commercial offers to address their specific needs.
  4. Sales Pipeline Management: Document, track, and analyze the sales pipeline using our CRM tool (Hubspot) to ensure a robust and well-managed sales process.
  5. Sales Funnel Management: Maintain, refresh, and expand the sales funnel, working closely with Sales Ops to track key performance indicators (KPIs) and provide regular updates to Senior Management.
  6. Customer Onboarding: Collaborate with various functions (e.g., KYC, Legal, Product) to facilitate a smooth customer onboarding process, ensuring a successful transition to production.
  7. Revenue Growth and Customer Satisfaction: Work closely with the Account Manager during onboarding to ensure revenue targets are achieved, and customers have an exceptional experience.
Requirements
  1. Proven Experience: Proven experience in face-to-face consulting in FX, payments, or financial services.
  2. Commercial Strategy and Sales Support: Strong understanding of commercial strategy and sales support.
  3. Communication and Negotiation Skills: Excellent communication and negotiation skills.
  4. CRM Experience: Experience with CRM tools, preferably Hubspot.
  5. Collaboration and Teamwork: Ability to collaborate effectively with internal teams for seamless customer onboarding.
About Bitso

Bitso is a leading cryptocurrency platform in Latin America, with over 7 million users. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we're committed to making it useful by providing equal access to safe and intuitive financial products.

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and are eager to act, improve, and accelerate progress inside and outside of our organization.

We are driven by our core values:

  1. Be Human: We delight our customers through great products, deep care, and true empathy. We are humble and take pride in understanding the views of others to help us see the full picture.
  2. Drive Change: We're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks, and work together to drive lasting impact.
  3. Choose Bold Honesty: We seek the truth, especially when it's uncomfortable, in our teams, products, and business reality because that will uncover where we need to focus.
  4. Be An Owner: Our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
What We Offer

We offer a range of benefits to our employees, including:

  1. Me Time Program: Unlimited paid time off.
  2. Remote-First Work Environment: We are a remote-first company, and we encourage our employees to work from anywhere.
  3. Employee Stock Option Program: We offer an employee stock option program to our employees.
  4. Zero Trading Fees: Our employees get zero trading fees through our Bitso app.
  5. Extended Family Leave Policy: We offer an extended family leave policy, including 4 months of leave for birthing parents, non-birthing parents, and adopting parents.
  6. Premium Health, Dental, and Life Insurance: We offer premium health, dental, and life insurance to our employees in Mexico, Gibraltar, Colombia, USA, Brazil, and Argentina.
  7. Monthly Stipend for Wellness and Development: We offer a monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment, and more.