Governance Lead for Customer Engagement Platforms
hace 2 días
BETSOL seeks an experienced Governance Lead to oversee the development and implementation of its Customer Engagement Platforms. This critical role involves leading technical governance, delivery, maintenance, enhancements, and other responsibilities for all contact center products.
As a Governance Lead, you will collaborate with cross-functional teams to ensure consistent and efficient standards for decision-making, escalation, and issue management. You will also develop and maintain a governance strategy to achieve these standards and work closely with key stakeholders to ensure alignment with the overall platform strategy and architecture.
Key qualifications include 2+ years of experience in product governance, software development, and Agile methodologies, as well as strong communication and collaboration skills. Experience with CCaaS solutions, Contact Center operations, and Salesforce CRM is highly desirable.
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Customer Engagement Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Wipro Technologies A tiempo completoAt Wipro Technologies, we're committed to creating an accessible, supportive, and inclusive workplace where everyone has the opportunity to thrive.About the RoleThis Customer Engagement Manager position plays a vital role in fostering strong relationships with our customers, ensuring their needs are met, and exceeding their expectations.Interface with...
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Brand Engagement Specialist
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Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completoSocial Media Manager RoleSagan is looking for a highly motivated and experienced Social Media Manager to lead our social media efforts. As a key member of our team, you will be responsible for developing and implementing content strategies that drive brand awareness and customer engagement.Key ResponsibilitiesDevelop and execute content calendars that...
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Customer Engagement Specialist
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Buenos Aires, Buenos Aires C.F., Argentina Roche A tiempo completoWe strive to foster a workplace culture where every voice matters, and diversity is celebrated as a source of strength. This mindset enables us to provide tailored solutions to the complex needs of patients worldwide.The Job DescriptionAs a Marketing Specialist/Expert at Roche, you'll play a key role in designing and implementing customer-focused strategies...
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Customer Service Quality Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Bionic Talent A tiempo completoCustomer Service Quality Lead (English + Russian/Ukrainian)U Trust Insurance Agency LLCAbout Us: U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service.We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions.We are seeking a Customer Service Quality Lead to...
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Customer Advocacy Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Tools for Humanity A tiempo completoKey ResponsibilitiesBuild and lead the CX Process Excellence function, overseeing training, quality assurance, and customer advocacy.Develop and implement scalable training programs for CX teams and BPO partners to ensure knowledge retention, skill development, and high-quality support.Establish and manage customer advocacy initiatives, ensuring CX insights...
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Healthcare Expertise Lead
hace 2 horas
Buenos Aires, Buenos Aires C.F., Argentina Bayer A tiempo completoAbout the OpportunityWe are offering a challenging and rewarding position for a HEALTHCARE EXPERTISE LEAD to contribute to the development and implementation of medical strategies for radiology products.The ideal candidate will have a strong understanding of scientific information, ability to interpret and assimilate scientific data and good understanding of...
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Technical Lead for E-commerce Platforms
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina Trafilea A tiempo completoAbout TrafileaWe are a dynamic and innovative Tech E-commerce Group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. Our focus is on using data-driven strategies to scale our businesses.In addition to our products, we have an online community dedicated to promoting body positivity. As a rapidly growing global...
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Social Media Strategist for Latin America
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Buenos Aires, Buenos Aires C.F., Argentina Mubi A tiempo completoAbout MUBIMUBI is a global streaming service, production company, and film distributor dedicated to elevating great cinema. To make this possible, we create, curate, acquire, and champion visionary films, bringing them to audiences all over the world.We have a team of brilliant, ambitious, and passionate individuals who help bring our mission to life. From...
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Control Governance Lead
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Buenos Aires, Buenos Aires C.F., Argentina Varsity Tutors A tiempo completoJob SummaryThis role is crucial in advising on complex situations and enhancing the firm's risk posture through risk identification, control evaluation, and security governance.ResponsibilitiesLead and manage control evaluations and end-to-end substantive testing activities, including planning, fieldwork, and reporting.Ensure compliance with internal...
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Project Manager for Platforms
hace 7 días
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Head of Customer Engagement
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Suma 3 Consultores A tiempo completoJob SummaryWe are seeking a highly skilled Head of CRM to oversee all CRM functions and build the business's overall consumer management capability. This role requires a strategic thinker who can develop and implement marketing techniques to drive new customers, monitor relationships with existing customers, and ensure effective sales funnels.Key...
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Customer Engagement Representative
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completoCustomer Engagement RoleAs a Sales Development Representative at Sagan, you will be responsible for engaging with customers and prospects to understand their needs and provide solutions. You will work closely with the estimators' team to schedule appointments and manage their calendars. Your excellent communication skills and ability to multitask will enable...
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CRM Strategy and Optimization Lead
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completoSagan Recruitment is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading...
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Strategic Customer Partnership Lead
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina MicroStrategy A tiempo completoDo you thrive in fast-paced environments where no two days are the same? Are you passionate about delivering exceptional customer experiences? If so, this might be the perfect opportunity for you! At MicroStrategy, we're on a mission to empower our clients to make better decisions and drive business transformation. As a Business Intelligence Solutions...
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Lead Trainer for Cultural Exchange
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completoSynergize with our dynamic team at SupportYourApp, a world-class provider of premium outsourced customer support and CX services. Our global presence spans over 30 countries, where we engage with clients through over 60 languages.We're on the hunt for a seasoned Training Lead to spearhead our training initiatives. Your primary responsibilities will involve...
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Senior Marketing Technologist
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Dk A tiempo completoWe are seeking a Senior Marketing Technologist to join our team. In this role, you will be responsible for leading the development and execution of our marketing data & analytics strategy to drive strategic marketing actions, enhanced customer engagement, and personalized consumer experiences.ResponsibilitiesLead and execute an integrated marketing data &...
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Brand Engagement Manager
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Trafigura Group A tiempo completoJob OverviewThis is an exciting opportunity for a Brand Engagement Manager to join our team at Trafigura Group.Plan and execute effective communications (initiatives, training, etc.) to achieve customer experience objectives across the entire network.Work closely with sales teams to align marketing strategies with business objectives.The successful candidate...
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Technical Support Lead for APIs
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina Hitachi Vantara Corporation A tiempo completoAbout Our CompanyGlobalLogic is a leader in digital engineering, helping brands across the globe design and build innovative products, platforms, and digital experiences. We integrate experience design, complex engineering, and data expertise to accelerate our clients' transition into tomorrow's digital businesses.About the RoleWe are looking for a Digital...
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Outbound Sales Engagement Specialist
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina Hometeam Live Technologies Corp. A tiempo completoJob OverviewWe are looking for a highly motivated Outbound Sales Engagement Specialist to join our App Acquisition team. As a key member of our team, you will be responsible for identifying and engaging with potential app sellers through outbound sales efforts.About Our CompanyHometeam Live Technologies Corp. is a leading provider of innovative solutions in...
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Data Architect Lead
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Baires HR A tiempo completoCompany OverviewBaires HR is a leading provider of data services, specializing in data mining and business intelligence solutions for global clients.Job DescriptionWe are seeking a highly skilled Senior Data Architect to join our team. As a key member of our data architecture team, you will design and maintain enterprise-level data models, ensuring data...