Service Delivery Coordinator

hace 2 días


Buenos Aires, Argentina Minnovation International AB A tiempo completo
Service Delivery Intern

Reports to: General Manager of Minnovation Service AB

Location: Skellefteå

Job Summary:

The Service Delivery Intern will play a key role in ensuring the smooth delivery of services to our customers. This involves addressing customer concerns, resolving issues, and communicating feedback with other departments or teams.

Key Responsibilities:

  • Deliver and follow up on defined services provided to customers.
  • Ensure compliance with local employment laws, regulations, and company policies, procedures, and processes.
  • Manage employment dormitory and transportation for outplaced employees.
  • Support in resolving dormitory issues.
  • Address and resolve customer concerns and questions, maintaining a positive attitude.
  • Refer unresolved issues and questions to supervisors when necessary.
  • Communicate customer issues and feedback with other departments or teams.

Requirements:

  • Proficient in Microsoft Excel and Word, with good analytical skills.
  • Basic understanding of financial knowledge.
  • Preferred: Intern experience in a global/international organization.
  • Fluent in English and Mandarin; Swedish is a plus.

Skills and Personality Traits:

  • Service-minded with attention to detail and commitment to excellent quality.
  • Proactive with strong communication and cooperation skills.
  • Ability to build good relationships internally and externally.
  • Engaging team player who is result-oriented.
  • Attentive, patient, and humble.


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