Performance Optimization Specialist

hace 6 días


Buenos Aires, Argentina Assurant, Inc. A tiempo completo
About the Role

The Performance Engineering Analyst (PEA) is a key member of the Performance Engineering team at Assurant, Inc. This role reports to the Performance Engineering Director and operates with a high level of independence in strategic planning, data analysis, and automation improvement initiatives.

Key Responsibilities
  1. Strategic Planning and Execution

The PEA will support the Performance Engineering Leader in complex Enterprise strategic initiatives, utilizing advanced analytics, deep process understanding, RPA tools, and modeling techniques to determine suggestions and recommendations for better understanding the best course of action.

This will be critical to ensure the appropriate decisions are made to drive value and impact.

Partnership Development and Collaboration

The PEA will interface, communicate, and network with various levels across multiple lines of business within Account Management, functional sites, support functions (Customer Experience, Quality, Compliance, Workforce Management) to develop partnerships and ensure the team is utilized as a trusted partner.

The position will leverage these partnerships to ensure data is obtained quickly, proper automation tools are implemented efficiently, and collaboration occurs seamlessly.

Peer Coaching and Development

The Performance Engineers Analyst will demonstrate a drive to grow as a team, sharing knowledge across their peer group, both within the team and outside, to instill new tools and innovative thinking across the enterprise.

Qualifications and Requirements
  1. Five years utilizing data analysis and improvement tools
  2. Four years interpreting and documenting workflow processes
  3. Two years of working across enterprise/business initiatives
  4. Two years of experience data mining and SQL knowledge
About Assurant, Inc.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we're able to better reflect the global communities where we live and work.

We strive to remove barriers and ensure equity for everyone, recognizing that the pursuit of inclusion rests with each of us.



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