Performance Optimization Specialist

hace 2 meses


Buenos Aires, Argentina Assurant A tiempo completo
Job Summary

The Performance Engineer Analyst (PEA) plays a critical role in driving business growth and improvement at Assurant. This position reports to the Performance Engineering Manager and operates with a high level of independence in strategic planning, data analysis, and improvement initiatives across the organization.

Key Responsibilities
  • Strategic Planning and Execution: Execute on planned and systematic activities across the organization as directed by the Performance Engineering Leader, ensuring strategic alignment and maximizing value impact.
  • Process Improvement and Analysis: Apply proven analytical and problem-solving skills to evaluate components of a process through process mining and data analysis, communicating key findings to Senior Leaders on process trends and anomalies, risk rating, process efficiency, and borrower experience.
  • Enterprise Strategic Initiatives: Support the Performance Engineering Leader in complex Enterprise strategic initiatives using advanced analytics, deep process understanding, RPA tools, and modeling techniques, determining suggestions and recommendations to drive value and impact.
  • Partnerships and Collaboration: Interface, communicate, and network with various levels across multiple lines of business within Account Management, functional sites, support functions, and external partners to develop partnerships and ensure seamless collaboration.
  • Peer Coaching and Development: Demonstrate a drive to grow as a team, sharing knowledge across peer groups to instill new tools and innovative thinking across the enterprise.
  • Stakeholder Engagement: Interface with Leadership within multiple organizational functions, site resources, clients, and vendors, influencing stakeholders and building strong relationships to ensure cooperation in data collection/assessment processes and providing best solutions.
  • Value Realization: Generate Cost Benefit Analysis to demonstrate value proposition on proposed concepts and utilize KPIs and other Key Metric Drivers to show Value Realization from deployed solutions.
Requirements

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to communicate complex ideas to Senior Leaders. Experience in process improvement, data analysis, and strategic planning is essential, as is the ability to build strong relationships with stakeholders across the organization.



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