Commercial Real Estate Collections Specialist
hace 1 mes
Salary Range: Up to $2400 USD (Remote, PST Time zone)
Company OverviewSagan is an exclusive membership community that bridges the gap between global talent and US-based businesses. We connect international candidates with leading American companies.
Job DescriptionThe Commercial Real Estate Collections Specialist plays a crucial role in managing tenant accounts and collecting payments. This detail-oriented professional will collaborate with internal teams to provide excellent customer service and identify opportunities to enhance collections processes.
Key Responsibilities- Monitor tenant accounts and review ledgers to identify outstanding balances.
- Engage with tenants to resolve account balances, negotiate repayment plans, and address inquiries.
- Collaborate with asset management and legal teams on default matters.
- Interpret and analyze receivable ledgers and related financial documents.
- Investigate and resolve billing discrepancies or disputes.
- Coordinate with external collections agencies when necessary.
- Apply basic accounting skills to manage payments, process adjustments, and generate financial reports.
- Stay updated on commercial real estate laws and regulations related to collections.
- Develop strategies to improve the collections process and reduce outstanding balances.
- Generate reports on collection activities for management review.
- Proficiency in MRI or similar accounting software preferred but not required.
- Experience with Versapay (Tenant Portal) preferred but not required.
- Knowledge of Hubspot or similar CRM preferred but not required.
- Familiarity with Monday.com or similar project management software preferred but not required.
- Understanding of commercial real estate accounts receivable (A/R) reports and basic accounting.
- Strong English verbal and written communication skills.
- Ability to work in a fast-paced environment, multitask, and problem-solve creatively.
- Customer-focused with a commitment to providing high-quality service.
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