O2C Collections Specialist
hace 2 meses
We help the world run better
At SAP, our company culture is built on collaboration and a shared passion to help the world run better. Our foundation for tomorrow is centered around creating a workplace that values differences, flexibility, and a purpose-driven approach. We foster a highly collaborative, caring team environment with a strong focus on learning and development, recognition for individual contributions, and various benefit options.
Role Description
The Finance team is looking for a team member to facilitate day-to-day operations for ISBN Collections within the SAP Business Network. This platform provides organizations with the capabilities to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings, ultimately realizing true e-commerce success.
Duties and Responsibilities
- Assist in operational aspects of the SAP Business Network while maintaining a strong customer focus at all times.
- Direct interaction with customers and management of the collection of outstanding receivables.
- Process and monitor legal billing.
- Coordinate consolidated invoicing and collections for strategic suppliers.
- Collaborate with the multi-discipline team (finance, engineering, IT, sales) to improve the management of the collections of outstanding receivables.
- Monitor and analyze overall performance.
- Handle global projects to enhance collections processes.
- Manage business cases with visibility to upper management and the CFO office.
- Perform all other duties as assigned.
Work Experience
- Minimum of 1.5 years of related credit and/or collections experience (preferred) or experience in Finance Operations teams.
- Customer Service experience (preferred).
- Experience with ERP systems and Microsoft Office (Excel Mandatory).
Education and Qualifications/Skills and Competencies
- Detail-oriented with strong problem-solving, organizational, and analytical skills.
- Outstanding communication skills.
- Ability to multi-task, set priorities, and work with minimal direction.
- Pro-active work ethic and strong initiative.
- Ability to work well under the pressures of time, uncertainty, and dynamic contexts.
- Bachelor's Degree (preferred).
- Ability to implement a holistic view of the business according to the nature of the request.
- Strong Oral and Written English (Mandatory).
SAP's Diversity Commitment
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to the Recruiting Operations Team:
Successful candidates might be required to undergo a background verification with an external vendor.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
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