Cash Collector

At SAP, we offer a collaborative and dynamic work environment where you can bring out your best. Our company culture is built on a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach to work. Our team is dedicated to supporting the Global Finance Shared Services and Global Finance Infrastructure, with a focus on collecting accounts receivables and reducing the collections cycle (DSO).

The Cash Collections team is responsible for collecting all accounts receivables, working closely with internal and external stakeholders, including END-Customers & Partners Ecosystem, Sales, Office of CFO, Marketing, Accounts Payable, Record2Report, Accounting, Controlling, and other key stakeholders. As a Cash Collections Operations Specialist, you will be responsible for executing operational tasks, including transactional activities, to support operations beyond your area of responsibility. You will also have additional responsibilities and broad knowledge of standard processes and related transactions.

Key responsibilities include:

• Follow-up and collections management of all accounts receivables (AR) of open invoices not due and overdue.
• Proactive inbound and outbound calls to END-Customers & Partners Ecosystem to guarantee the collections of AR in time.
• Investigation, analysis, and problem-solving of open invoices discrepancies.
• Fixed collections management of customer's portfolio.
• Sending account statements to END-Customers & Partners Ecosystem and reply to incoming inquiries from customers about open invoices.
• Standard processes and cash collections tools.
• Preparation, execution, and monitoring of period close activities.
• Ensuring accuracy in financial records through proper execution of operational tasks.
• Monitoring and reporting relevant to end-to-end Finance processes.
• Preparation of period closing (month and quarterly end) duties.
• Advanced Monitoring and Reporting.
• Other relevant activities.

Key skills include problem-solving, finance and administration, customer-centricity, great interpersonal communication skills, working under pressure, and goal-oriented approach. You will also have experience working within a finance-related field (min. 2-3 years) and a Shared Service Centre (min. 1-2 years). A bachelor's or master's degree in administration, accounting, economics, or a related field is required, with fluent written and spoken English skills. Fluency in other languages is a plus.

At SAP, you can bring out your best and be part of a highly collaborative team that is committed to personal development. We help ensure every challenge gets the solution it deserves, connecting global industries, people, and platforms.