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Finance Specialist Cash Collections
hace 2 semanas
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now
The Global Finance Shared Services (GFSS) belongs to one of the main pillars of Global Finance which is Global Finance Infrastructure. GFSS environment allows SAP to maximize the efficiency and effectiveness as well as quality of the Finance processes while delivering global end to end process standards.
Within GFSS Cash Collections team for North America and CBG is responsible for collecting regions receivables. The focus is reduction of % invoices overdue & DSO, and the improvement of Cash Flow by driving timely settlement from customer using standardized processes and tools.
The department maintains a strong focus on customer experience, in order to do this, will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supporting projects.
Task description :
- Handling a portfolio of 100 to 200 customers with open receivables.
- Analysis and resolution of issues due to lack of payment
- Managing customer´s inquiries (external and internal customers)
- Interaction with different departments of the organization.
- Negotiation of installment plans and debt resolution.
- Full accountability of self-portfolio.
- Generate reconciliation reports in excel files for customers, with actions taken and next steps.
- Promote continue improvement and support to projects.
Skills:
- Advance English language skills.
- University Degree. Finance background preferred.
- ISP / CMS / CRM expertise is a big plus.
- Proactive and social personality. Ability to work in team.
- Detail oriented, organized and solution focus.
- Collection background needed.
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