Senior Commercial Real Estate Collections Specialist
hace 2 semanas
Job Title: Senior Commercial Real Estate Collections Specialist
Location: Remote (PST Time zone)
Estimated Salary Range: up to $2400 USD per month
About the RoleThe Senior Commercial Real Estate Collections Specialist will play a crucial role in managing tenant accounts and ensuring timely collection of payments. This position requires a detail-oriented professional with a background in commercial real estate and a commitment to providing excellent customer service while collaborating with internal teams.
Key Responsibilities:- Account Management: Monitor tenant accounts and review ledgers to identify outstanding balances, engage with tenants to resolve account balances, negotiate repayment plans, and address inquiries.
- Collections Process Improvement: Collaborate with asset management and legal teams on default matters, interpret and analyze receivable ledgers and related financial documents, investigate and resolve billing discrepancies or disputes, and coordinate with external collections agencies when necessary.
- Financial Reporting: Apply basic accounting skills to manage payments, process adjustments, and generate financial reports, staying updated on commercial real estate laws and regulations related to collections.
- Proficiency in Accounting Software: Proficiency in MRI or similar accounting software preferred but not required.
- Experience with Tenant Portal: Experience with Versapay (Tenant Portal) preferred but not required.
- CRM Knowledge: Knowledge of Hubspot or similar CRM preferred but not required.
- Project Management Skills: Familiarity with Monday.com or similar project management software preferred but not required.
- Commercial Real Estate A/R Reports: Understanding of commercial real estate accounts receivable (A/R) reports and basic accounting.
- Communication Skills: Strong English verbal and written communication skills.
- Problem-Solving Ability: Ability to work in a fast-paced environment, multitask, and problem-solve creatively.
What We Offer: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.
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