Business Development Manager
hace 1 semana
About Sagan Recruitment
Sagan Recruitment is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.
We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies.
Discover a world of career possibilities with Sagan Recruitment.
Our Mission
We are a recruiting firm that provides services to Independent FedEx contractors all over the US.
The ideal candidate will have strong communication skills, experience in client management, and the ability to address client concerns with a focus on resolving issues promptly. Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for clients, addressing their needs, concerns, and inquiries in a timely and professional manner.
- Issue Resolution: Proactively resolve any client issues related to recruitment services, driver placements, or operational challenges, ensuring client satisfaction and retention.
- Communication Liaison: Act as the bridge between recruiters and clients, ensuring seamless communication to meet both parties expectations and requirements.
- Client Onboarding & Support: Guide new clients through the onboarding process, clearly explaining our services, and offering ongoing support throughout the client lifecycle.
- Customer Service Excellence: Deliver exceptional customer service by promptly responding to requests and building strong, trust-based relationships with clients.
- Account Growth: Work closely with clients to understand their evolving needs, suggesting solutions and improvements to add value to their operations.
- Reporting & Feedback: Provide regular updates to clients and internal stakeholders on recruitment progress, driver performance, and overall account status.
- Internal Report Generation: Create detailed reports for internal management based on client touchpoints, including communication logs, issue resolution status, and account health.
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