Multilingual Service Operations Coordinator for Automotive Industry

hace 1 mes


Buenos Aires, Buenos Aires C.F., Argentina Eco Plus Solutions AB A tiempo completo

Competitive Salary: €45,000 - €60,000 per year

Eco Plus Solutions AB is seeking a highly skilled Multilingual Service Operations Coordinator to join our team in Ghent, Belgium. As a key member of our service operations team, you will be responsible for delivering exceptional customer service and ensuring seamless communication between customers, technical teams, and dealerships across German- and Lithuanian-speaking regions.

About the Role:

  • You will act as the primary point of contact for customers, addressing service inquiries, scheduling appointments, and managing complaints.
  • Coordinate service appointments, repairs, and maintenance with customers and dealerships, ensuring prompt and effective communication.
  • Track the status of service requests to ensure timely resolution and customer satisfaction.
  • Foster strong relationships with customers, providing personalized support and guidance throughout the service process.
  • Work closely with internal teams to resolve complex issues and provide feedback on customer service processes.
  • Maintain detailed records of customer interactions, service histories, and actions taken within our CRM system.

Requirements:

  • Fluency in German and Lithuanian (both spoken and written) is essential.
  • Previous experience in customer service, service coordination, or a similar role is highly desirable.
  • Excellent communication and interpersonal skills, with a focus on building strong customer relationships.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • A competitive salary package including benefits and opportunities for career growth.

Why Join Eco Plus Solutions AB?

This is an excellent opportunity to utilize your language skills in a rewarding position within the automotive sector. You will have the chance to work in a dynamic international team, benefit from a hybrid work model, and advance your career with a forward-thinking company. Additionally, you will enjoy life in Ghent, Belgium, a city known for its rich culture, history, and high quality of life.



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