HR Operations and Performance Analyst

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Travel Services A tiempo completo
Talent Management and Performance Specialist

The Senior Analyst, Global HR Operations - Performance is accountable for the administration and maintenance of Performance Management processes across the organization.

Key Tasks:

  • Perform daily tasks and maintain the Performance Management System to ensure it operates within agreed-upon SLAs and quality standards.
  • Collaborate with the Manager to develop and execute Performance Management strategies and projects.
  • Engage with internal teams, including IT, People, and local Talent Managers, to resolve Performance Management Administration-related challenges.
  • Work closely with a Performance Management Specialist to analyze and recommend solutions to Performance Management-related issues.
  • Deliver Performance Management Processes for BPPS and non-Principals.
  • Generate comprehensive reports and manage key communications.
  • Provide training to new colleagues based on regional processes they handle.
  • Lead projects aligned with the function with minimal supervision.

Essential Requirements:

  • A bachelor's degree (or equivalent) in Human Resources, Business Administration, or other relevant courses or equivalent work experience.
  • Experience in HR, specifically in Talent or Data Management (experience in SuccessFactors Talent Management Administration is an advantage).
  • Background in Shared Services or BPO industries.
  • Basic knowledge of project management principles.
  • Ability to perform well in fast-paced environments.
  • Capacity to work effectively with virtual teams.
  • Experience in Shared Services Environment and Performance Management Administration.
  • PREFERRED COMPETENCIES: Strong Learning Agility, Attention to Detail, Critical Thinking, and Stakeholder Management.


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