HR Operations and Performance Analyst
hace 5 días
The Senior Analyst, Global HR Operations - Performance is accountable for the administration and maintenance of Performance Management processes across the organization.
Key Tasks:
- Perform daily tasks and maintain the Performance Management System to ensure it operates within agreed-upon SLAs and quality standards.
- Collaborate with the Manager to develop and execute Performance Management strategies and projects.
- Engage with internal teams, including IT, People, and local Talent Managers, to resolve Performance Management Administration-related challenges.
- Work closely with a Performance Management Specialist to analyze and recommend solutions to Performance Management-related issues.
- Deliver Performance Management Processes for BPPS and non-Principals.
- Generate comprehensive reports and manage key communications.
- Provide training to new colleagues based on regional processes they handle.
- Lead projects aligned with the function with minimal supervision.
Essential Requirements:
- A bachelor's degree (or equivalent) in Human Resources, Business Administration, or other relevant courses or equivalent work experience.
- Experience in HR, specifically in Talent or Data Management (experience in SuccessFactors Talent Management Administration is an advantage).
- Background in Shared Services or BPO industries.
- Basic knowledge of project management principles.
- Ability to perform well in fast-paced environments.
- Capacity to work effectively with virtual teams.
- Experience in Shared Services Environment and Performance Management Administration.
- PREFERRED COMPETENCIES: Strong Learning Agility, Attention to Detail, Critical Thinking, and Stakeholder Management.
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