Customer Service Manager

hace 3 días


Buenos Aires, Argentina Bluebird Care A tiempo completo

Customer Service Manager Opportunity

We are seeking a highly skilled and empathetic Customer Service Manager to join our Bluebird Care team in Bristol, Bath, and NE Somerset. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our domiciliary care services, ensuring an exceptional experience for our customers and their family members and advocates, as well as for our Care Assistants.

About the Role

As our Customer Service Manager, you will be responsible for:

  • Providing innately kind, caring, and compassionate support to our customers and their families.
  • Overseeing the management of our domiciliary care services, ensuring compliance with regulatory requirements and risk assessment.
  • Developing and implementing strategies to improve customer satisfaction and experience.
  • Leading and supporting a team of Care Assistants to deliver high-quality care services.
  • Collaborating with our Registered Managers to ensure seamless delivery of care services.

What We Offer

We offer a competitive salary ranging from £26,000 to £30,000, depending on experience, as well as additional benefits, including:

  • A salary ranging from £26,000 to £30,000, depending on experience.
  • An additional £125 per on-call weekend.
  • A competitive holiday structure.
  • A company laptop.
  • A full induction plan and training to help you thrive in your role.
  • Fully funded training up to NVQ Level 5.
  • Continuous support from a robust senior leadership team.
  • A work culture that celebrates each individual's accomplishments with opportunities to be acknowledged in Team Awards and at a national level in well-known industry awards.
  • Access to our weekly wellbeing days, with free sports massages in office.
  • Regular team events and socials.
  • Free parking on site.
  • Mileage paid for customer/carer visits.

Requirements

To be successful in this role, you will need:

  • MUST IT skills.
  • Excellent customer service skills.

Preferred Qualifications

We prefer candidates with:

  • QCF (NVQ) Level 3 in Care/Management or equivalent.
  • Domiciliary Care experience.

Why Join Us?

At Bluebird Care, we are committed to delivering exceptional care services that make a real difference in the lives of our customers. We offer a supportive and collaborative work environment, with opportunities for growth and development. If you are passionate about delivering high-quality care services and making a positive impact in your community, we encourage you to apply for this exciting opportunity.



  • Buenos Aires, Argentina Bluebird Care A tiempo completo

    Customer Service Manager  - Bristol, Bath  NE SomersetWe are recruiting a full-time Customer Service Manager to join the Bluebird Care Bristol, Bath NE Somerset team who will help deliver the diamond standard of care to our customers across our territory. Working in an award-winning care service that helps support people live independently in their own...

  • Customer Service Manager

    hace 17 horas


    Buenos Aires, Argentina Ecolab A tiempo completo

    At Ecolab, we take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food and healthy environments. The primary focus of the **Customer Service Manager** is to oversee the Customer Service group to ensure customers are set-up and maintained with high quality, efficiency and with adherence to global standards....


  • Buenos Aires, Argentina Capgemini A tiempo completo

    Descripción breveRole Summary: The BPS Digital Customer Reliability Service Manager (CRSM) ensures Cloud Services are properly implemented and performing according to contracts, SLAs, and regulations. The CRSM works closely with CRE, CRE Team Lead, and CSM teams to ensure optimal customer experience and performance. Key Responsibilities:Primary Contact:...


  • Buenos Aires, Argentina Capgemini A tiempo completo

    Key Responsibilities:Primary Contact: Act as the main interface for customers regarding consumed services, ensuring seamless communication and resolving any issues that may arise.Customer Insights: Develop a deep understanding of customer business models to anticipate capacity needs and follow up on related activities, driving business growth and customer...


  • Buenos Aires, Argentina Capgemini A tiempo completo

    Job SummaryRole Overview: As a Customer Reliability Service Manager at Capgemini, you will play a critical role in ensuring the seamless delivery of Cloud Services to our clients. This position requires a strong understanding of Cloud Services implementation, excellent customer service skills, and the ability to manage complex relationships.Key...


  • Buenos Aires, Argentina United Parcel Service Of America A tiempo completo

    At United Parcel Service Of America, we are seeking a highly skilled and detail-oriented professional to join our team as a Customer Service Representative. This role is responsible for coordinating import and export air and ocean shipments, providing accurate information to our external customers, and ensuring seamless communication with our worldwide...


  • Buenos Aires, Argentina Capgemini A tiempo completo

    Key Responsibilities:Primary Contact: Act as the main interface for customers regarding consumed services, ensuring seamless communication and resolving any issues that may arise.Customer Insights: Develop a deep understanding of customer business models to anticipate capacity needs and follow up on related activities, driving business growth and customer...


  • Buenos Aires, Argentina Junk Maven LLC A tiempo completo

    **Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...


  • Buenos Aires, Argentina United Parcel Service Of America A tiempo completo

    Are you a detail-oriented professional with a passion for logistics and customer service? We're seeking a skilled Import and Export Coordinator to join our team at United Parcel Service Of America.Job SummaryThis role is responsible for coordinating import and export air and ocean shipments, providing accurate information to customers through daily...


  • Buenos Aires, Argentina Junk Maven LLC A tiempo completo

    **Customer Service Representative (Remote - Argentina, Part-Time)** **Company**: Junk Maven **Location**: Remote (Based in Argentina) **Job Type**: Independent Contractor (Remote, Part-Time) **Pay**: $5 - $7 USD per hour (biweekly), based on experience **About Us** Junk Maven is a leading junk removal company based in Northern Virginia, USA. We pride...


  • Buenos Aires, Argentina Eleven HR A tiempo completo

    Opportunity: Are you a dynamic and strategic thinker who possesses an impeccable command of the English & Spanish language? Do you excel in team leadership, customer interactions, and ensuring operational excellence? If these qualities resonate with you, we invite you to explore an exciting opportunity that has been tailor-made for your skill set! Position:...

  • Customer Service Director

    hace 4 semanas


    Buenos Aires, Argentina Ecolab A tiempo completo

    {"Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Ecolab. The successful candidate will be responsible for overseeing the Customer Service group, ensuring customers are set up and maintained with high quality, efficiency, and adherence to global standards.Key ResponsibilitiesTalent Development: Hire, recruit, and...


  • Capital Federal, Buenos Aires, Argentina Vestas A tiempo completo

    Join Vestas as Customer Service Engineer and will be part of our Service Organization in close contact with the Sales and Product Support departments. Customer Service department is a part of our Service Business Unit and is responsible for servicing all aftermarket customers with spare parts and services of the wind turbines as well as coordinating the...

  • Customer Service Agent

    hace 5 meses


    Buenos Aires, Argentina Fluid Truck A tiempo completo

    At Fluid Truck our top priority is to provide our customers with a world-class experience. The ** Customer Care Specialist** will play a key role within the company to ensure we are exceeding our customer’s expectations. Our Customer Care Specialists go above and beyond for our customers and leave no stone unturned when solving customer issues. **As a...


  • Buenos Aires, Argentina Raviga Group Limited A tiempo completo

    An exciting opportunity for a customer service representative to help support our growing base of customers in the US. **About the Company** **About the Role** Main responsibilities: - Offering technical support and advise for both Class Manager and Stage Stubs queries - Giving excellent customer service by questioning, listening and establishing a...

  • Tech Support

    hace 4 meses


    Buenos Aires, Argentina Raviga A tiempo completo

    An exciting opportunity for a customer service representative to help support our growing base of customers in the US. **About the Company** **About the Role** Main responsibilities: - Offering technical support and advise for both Class Manager and Stage Stubs queries - Giving excellent customer service by questioning, listening and establishing a...


  • Buenos Aires, Argentina Corsearch A tiempo completo

    Job Title: VP, Customer ServiceAt Corsearch, we're passionate about delivering exceptional customer experiences. We're seeking a seasoned leader to join our team as VP, Customer Service. This role will lead the development and execution of a comprehensive customer service strategy, driving customer satisfaction, retention, and loyalty across our product...


  • Buenos Aires, Argentina Thales A tiempo completo

    Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000...


  • Buenos Aires, Argentina Recruit4Work SL A tiempo completo

    Customer Service Representative OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring a positive and friendly experience.Key Responsibilities:Respond to customer inquiries and...


  • Buenos Aires, Argentina Global Blue A tiempo completo

    Main ResponsibilitiesWe are seeking a highly skilled and customer-focused individual to join our Customer Service Team at Global Blue. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Communicate with customers via phone, email, and chat, ensuring timely...