Salesforce Cloud Operations Specialist
hace 5 días
Betsol, Inc. is dedicated to providing cutting-edge cloud-first digital transformation and data management solutions to global enterprises.
Job DescriptionWe are looking for a skilled Salesforce Administrator to manage and optimize our Salesforce environments, ensuring seamless support for business processes and customer engagement.
Key Responsibilities:- Manage and maintain Salesforce Sales Cloud and Service Cloud.
- Customize Salesforce fields, page layouts, record types, workflows, and approval processes to meet specific business requirements.
- Implement and enforce robust security protocols, including user access controls and data security measures.
- Oversight of user and license management, including new user setup, roles, profiles, permissions, and public groups.
- Bachelor's degree in Computer Science or equivalent field.
- Minimum 3 years of experience as a Salesforce Administrator with certification.
- Proven expertise in report building, CRM analytics, and data analysis.
- Familiarity with Certinia (formerly Financialforce) or similar PSA platforms is desirable.
- Strong understanding of Salesforce best practices and functionality.
- Exceptional problem-solving skills and attention to detail.
- Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.
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