Marketing Cloud Solution Engineer
hace 3 semanas
Marketing Cloud Solution Engineer
Local: Argentina or Chile
The Marketing Cloud Sales Engineering team is an innovative group of professionals at the heart of the Marketing Cloud's industry leading solutions. This talented team helps Salesforce customers and prospects develop and implement strategies to take their digital marketing efforts to an entirely new level. Through collaboration with the customer, the Marketing Cloud Products team, Professional Services and the Solutions Engineers develop unique solutions that help our customers connect with their customers in new ways.
Your Impact:
A Solution Engineer at Salesforce Marketing Cloud plays a pivotal role in aligning innovative digital marketing strategies to technology solutions within key strategic accounts. This role focuses on partnering with clients and collaborating with internal team members and C-level client contacts to drive consensus on multi-product technology solutions across the various Salesforce product lines. Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as executive level product demonstrations.
Business Problem Solving: Take ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps.
Innovation Management: Bring rigor to a client's decision making process by presenting and evaluating solution options, and driving consensus among key stakeholders.
Connect Experiences: Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Marketing Cloud.
"Solutioning" is fundamental to the Marketing Cloud SE role. Assisting the customer, Account Executive and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering visionary pitches based in live product demonstrations.
Preferred Requirements:
Technical knowledge in programming language like Ampscript, integration, API call.
Minimum 2 years of experience in Salesforce Marketing Cloud as a user, implementer or Solution Engineer.
Excellent communication and presentation skills; dynamic (persuasive) in presenting ideas to clients and prospective clients from VP to C-level.
Demonstrated success driving organisational change within client organisations.
Past experience in organisational design consulting, process design and optimisation, digital governance, and team dynamics a strong plus.
Ability to work with a broad team across multiple disciplines to help customers transform their business using the Salesforce Customer Success Platform.
Analyse, structure, and negotiate long-term technology roadmap initiatives with clients and partners.
Ability to understand, communicate and manage across the entire project lifecycle.
Broad knowledge of technology trends and relevance to clients businesses.
Proven experience leading strategy and digital roadmap projects in a complex business and marketing environment.
Strong understanding of user research, user-centered design principles and online consumer behavior.
New business opportunity identification.
Equal Employment Opportunity: Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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