Cloud Service Operations Specialist
hace 2 días
About Dana:
Dana is a leading provider of IT solutions. We are seeking a skilled Cloud Service Operations Specialist to join our team.
Job Summary:
The Cloud Service Operations Specialist will be responsible for translating corporate business requirements into actionable IT plans and coordinates implementation efforts.
Key Responsibilities:
- Translate business requirements into actionable IT plans.
- Coordinate implementation efforts with cross-functional teams.
- Maintain observability, monitoring, and analytics to ensure the health and stability of critical infrastructure.
- Develop project statements, requirement specifications, diagrams, and use cases according to standard templates.
- Participate in on-call support coverage for escalated issues that may arise outside normal business hours.
Requirements:
- 3-5 years of experience as a QA, BA, or TA in the software development industry.
- Experience working both independently and in a team-oriented, collaborative environment.
- Familiarity with cloud services and ability to effectively prioritize and execute tasks in a fast-paced environment.
- Logical approach to problem-solving and excellent oral and written technical communication skills.
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