Desktop Support Senior Associate-field Tech
hace 15 horas
**Req ID**: 307132
We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Buenos aires, Buenos Aires (AR-B), Argentina (AR).
- This is often a college graduate who is entering the workforce in their field of study.
- They handle detailed problems which require standard solutions.
- They receive general direction from their supervisor, are assigned deliverables and may be part of a team.
- Performs trouble
- shooting parts replacement, system upgrades, advanced deployment, and repair on desktops/ notebooks/ printers.
- Uses advanced tools /technical knowledge to remediate client problems and conduct scheduled installations.
- Provides technical feedback on technical process issues to improve overall service delivery.
- May act as team lead at times and coach team members.
**About NTT DATA
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