Technical Account Manager
hace 5 días
**Why CAST AI?**:
CAST AI is the leading Kubernetes cost optimization platform for AWS, GCP and Azure customers. The company is on a mission to deliver a fully automated Kubernetes experience. What’s unique about CAST AI is that its platform goes beyond monitoring clusters and making recommendations; it utilizes advanced machine learning algorithms to analyze and automatically optimize clusters, saving customers 50% or more on their cloud spend, improving performance and reliability, and boosting DevOps and engineering productivity.
The company has raised $73M from investors, including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has more than 120 employees globally and is headquartered in Miami, Florida.
However, this is merely the beginning. Our product roadmap is filled with exciting innovations that are yet to come. We are searching for intelligent, motivated, and self-reliant people to help us fulfill this ambitious mission.
**Core values that hold us all together**:
**Develop the best**:Be curious and improve continuously to foster personal development and professional growth.
**Lead**: Take ownership, never kick the can, and drive things forward in a full-power mode. The company is in your hands.
**Be open-minded**: Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect.
**Customer obsession**:The customer always, always, always comes first. Solve the customer’s problem, be open to feedback, act on it, and the rest will follow.
**A Glimpse into the Customer Success Team**:
Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider CAST AI organization, representing the customer's voice to CAST AI and the voice of CAST AI to the customer. The team ensures that our customers are successful in their use of our platform.
**Role overview**:
**Technical Leadership**: The technical account manager is the technical leader and trusted advisor for their assigned customers. Your customers should not hesitate to reach out to you as the first point of escalation, and you are responsible for orchestrating resources to achieve our team’s shared goal of customer delight.
**Business Reviews**: You are responsible for continuously showcasing the value CAST AI provides its customers. Lead review discussions (remote and in-person) and highlight upcoming innovation and new products.
**Renewals**: Own and drive the renewal process to closure in partnership with the account team. We believe that a successful renewal is a natural outcome of continuous proactive value and check-ins regularly.
**Technical Upskilling**: We take great pride in continuously improving our technical skills. All technical account managers at CAST AI are either CKA holders or achieve a CKAD certification sponsored by the company within 6 months of joining.
**Requirements**:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Foundational knowledge is crucial for understanding the complex technical aspects of our product.
- Minimum of 2 years of professional experience in cloud computing, focusing on major platforms like AWS, Azure, or GCP. Additionally, experience in container orchestration with Kubernetes is highly desirable.
- Strong problem-solving skills and technical acumen. It would help you navigate complex technical environments and develop solutions that align with client needs.
- Excellent communication skills, both written and verbal. You must be able to articulate technical concepts clearly and understandably to various audiences, including those who may need a technical background.
- CKAD and/or CKA certification(s) is an immense advantage.
**What's in it for you?**:
- Remote role that offers flexibility to work from any location within Latin America,
- Team of highly skilled professionals to work with and learn from,
- Impact and visibility. Our organization is flat, getting in touch with CEO or CTO is a common practice here,
- Short feedback loop. We have an obsession with customer satisfaction. The ship features fast and gets instant feedback. Feature projects tend to be completed in 1 to 4 weeks, depending on the scope,
- Flexible working hours. We deliver instead of sitting in the office 8 to 5,
- Skin in the game. Every employee gets a share of the company,
- Time to focus on work with a minimum overhead of meetings, bureaucracy, etc.
- 10% time to focus on self-improvement or personal projects.
-
Technical Account Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Builder Lead Converter A tiempo completoWe are seeking a skilled Technical Account Manager to join our team at Builder Lead Converter. As a technical expert, you will play a crucial role in supporting our clients by providing technical assistance, handling customer inquiries, and ensuring a seamless customer experience.Key ResponsibilitiesMaintain a positive, empathetic, and professional attitude...
-
Senior Technical Account Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Ciena Corporation A tiempo completoRole SummaryCiena Corporation seeks a highly skilled Senior Technical Account Manager to join our Global Services and Support team. As a trusted advisor to our top customers, you will play a critical role in driving customer retention, loyalty, and advocacy through exceptional technical support.Your primary responsibilities will include developing and...
-
Technical Account Manager
hace 1 semana
Buenos Aires, Argentina People's Growth HR Solutions A tiempo completoJob Title: Technical Account Manager Location: Remote but Candidate need to be from mumbai location. Team: Customer Success Reporting: Customer Success Manager Experience required: 3 to 6 years in the industry. Job Responsibilities Onboarding new clients on NitrogenUnderstanding the clients requirementsActive support on Clients ticketsTo address the clients...
-
Account Growth Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Vacunar A tiempo completoJob Overview:Vacunar is looking for a talented Account Manager to drive revenue growth and build strong relationships with our clients. As an Account Manager, you will be responsible for developing and executing strategic account plans, identifying upselling and cross-selling opportunities, and ensuring customer satisfaction.Key Responsibilities:Actively...
-
Technical Account Manager
hace 3 días
Buenos Aires, Argentina Sigma Solve Inc A tiempo completo**Job Title: Technical Account Manager / Solutions Engineer - Software Solutions** **Job Summary**: **Responsibilities**: - **Client Engagement and Relationship Management**: - Serve as the primary technical point of contact for assigned clients, building and maintaining strong relationships. - Collaborate closely with clients to understand their business...
-
Technical Account Manager
hace 4 semanas
Buenos Aires, Argentina TIVIT A tiempo completoSomos una compañía de soluciones digitales, con operación en diez países de América Latina. Apoyamos y evolucionamos los negocios de nuestros clientes a partir de nuestras cuatro líneas de negocios: Digital Business, Cloud Solutions, Digital Payments y Technology Platforms. En estos momentos nos encontramos en búsqueda de un talento para cumplir el...
-
Technical Account Manager
hace 3 semanas
Buenos Aires, Argentina TIVIT A tiempo completoSomos una compañía de soluciones digitales, con operación en diez países de América Latina. Apoyamos y evolucionamos los negocios de nuestros clientes a partir de nuestras cuatro líneas de negocios: Digital Business, Cloud Solutions, Digital Payments y Technology Platforms. En estos momentos nos encontramos en búsqueda de un talento para cumplir el...
-
Account Technical Solutions Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina dLocal A tiempo completoEmpower Customer GrowthdLocal is committed to helping global companies succeed in emerging markets. As a Technical Account Manager, you'll play a vital role in driving customer growth and satisfaction through technical leadership and strategic partnerships.With a strong focus on innovation and collaboration, you'll work closely with our Sales, Account...
-
Technical Account Manager
hace 1 semana
Buenos Aires, Argentina Cargill A tiempo completoWant to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the world. This position is in Cargill’s animal nutrition and health business, where we improve lives through better nutrition. Our team researches, innovates and...
-
Account Executive
hace 2 semanas
Capital Federal, Buenos Aires, Argentina WADIC A tiempo completo**Technical Account Executive Job Description.** **We are looking for a tech-savvy technical ** **Account Executive** **to build our client base and increase customer satisfaction by providing technical support before and after-sales. The technical account manager should be able to satisfy client queries during sales calls. To be successful as a technical...
-
Account Manager, Ei
hace 2 semanas
Capital Federal, Buenos Aires, Argentina Philips A tiempo completo**Job Title**: Account Manager, EI **Account Manager, Enterprise Informatics** Act as single point for customers as account manager for smaller / transactional accounts in the Market, prepares and delivers on the tactical account plans **Your role**: - Nurture and continuously grow a network of key customer decision makers at our Enterprise Informatics...
-
Account Growth Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Topsort A tiempo completoAccount Growth ManagerWe're looking for an experienced Account Growth Manager to drive business growth and customer satisfaction through effective relationship building and strategic planning.About Us:Topsort is a cutting-edge growth media infrastructure and tools company, reshaping the e-commerce landscape with innovative solutions. Our mission is to...
-
Technical Account Manager
hace 2 días
Buenos Aires, Argentina Rappi A tiempo completo¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...
-
Technical Partnership Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina dLocal A tiempo completoUnlock Global OpportunitiesdLocal is a leading player in the payments industry, empowering global companies to tap into emerging markets. Our platform offers seamless payment collection in 40 countries, streamlining the process and boosting conversion rates.As a Technical Account Manager, you'll play a critical role in managing technical relationships with...
-
Account Manager
hace 2 semanas
Buenos Aires, Argentina VerSprite A tiempo completo**VerSprite** VerSprite is an Inc. 5000 2020 fastest growing company and industry leader in PASTA threat modeling. Founded in 2007, VerSprite is a private cybersecurity consulting firm helping organizations tighten their risk-gaps with evolved security solutions and advanced threat intel tools. VerSprite has a 97% client retention rate providing...
-
Technical Account Executive
hace 3 semanas
Buenos Aires, Argentina Delve A tiempo completo**Who We Are**: DELVE is a Digital Consultancy delivering 1st party data science and consulting, adtech and martech system integration and reselling, and digital marketing management at a global scale. We connect the dots between data, technology, and digital marketing creating an “Unfair Advantage” for our clients, team members and partners. DELVE is a...
-
Technical Account Executive
hace 4 semanas
Buenos Aires, Argentina Delve A tiempo completo**Who We Are**: DELVE is a performance marketing agency that delivers digital marketing management, first-party data science and consulting, and adtech/martech systems integration and reselling on a global scale. We connect the dots between data and technology in media, creating an “Unfair Advantage” for our clients, team members and partners. Our...
-
Technical Account Manager
hace 3 semanas
Buenos Aires, Argentina TIVIT A tiempo completoSomos una compañía de soluciones digitales, con operación en diez países de América Latina. Apoyamos y evolucionamos los negocios de nuestros clientes a partir de nuestras cuatro líneas de negocios: Digital Business, Cloud Solutions, Digital Payments y Technology Platforms. En estos momentos nos encontramos en búsqueda de un talento para cumplir el...
-
Technical Account Manager
hace 5 días
Buenos Aires, Argentina Odin AI A tiempo completoAbout Odin AI: Unlock the power of AI with Odin AI - your all-in-one solution for personalized content generation, chatbot interaction, document collaboration, and actionable insights. Transform your business intelligence, marketing, research, and productivity needs with Odin's cutting-edge capabilities. Explore limitless possibilities with AI-driven...
-
Account Growth Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina MRM A tiempo completoAccount Growth Manager:We are seeking an experienced Account Growth Manager to join our team at Key Media. As a key member of our customer success department, you will be responsible for driving revenue growth through strategic account management and exceptional customer service.Key Responsibilities:Account Strategy: Develop and implement tailored account...
