Salesforce Service Cloud Consultant

hace 3 semanas


Buenos Aires, Argentina Nespon Solutions A tiempo completo

Become part of our growing team

Nespon Solutions is hiring and looking for a strong **Salesforce Consultant **We are looking for someone based in LATAM who has wide experience working with Sales Cloud or Service Cloud.

Your tasks:

- Review solutions and recommending improvements,
- Groom and refine the Salesforce product backlog, in liaison with stakeholders on the project,
- Own the design of Salesforce and (optionally) other affiliated solutions for Sales, Service, and platform solutions,
- Provide guidance on user story writing style,
- Ensure success and acceptance criteria are defined for each story,
- Describe and illustrate designs with appropriate justifications,
- Ensure documentation of the steps for testing,
- Groom and refine the Salesforce product backlog, in liaison with Salesforce SMEs,
- Supervise the configuration, quality assurance, testing, and deployment of Salesforce,
- Collaborative project and workstream planning.

**Requirements**:
**Required Qualifications And Background
- 3 years of experience in a Salesforce consulting role
- Excellent communication skills, written, verbal, and interactive when online,
- Minimum Salesforce certified:

- Sales Cloud Consultant
- Service Cloud Consultant

**Required
**Knowledge, Skills, and Abilities
- A pro-active personality, with a can-do attitude,
- Excellent relationship-building skills,
- Strong analytical skills, with the ability to observe trends. Able to actively make suggestions based on the results,
- Available and responsive to question, clarifications and instructions
- Ability to tailor communication to multiple audiences at all levels
- A self-starter, experienced in leading projects or delivery work streams
- Outstanding written communication skills
- Ability to demonstrate concepts visually and in writing in a way that enables stakeholders to decide with confidence
- A strategic approach to solution design, with proven ability to develop and execute tactical plans to support the strategy
- Excellent ability to coach, motivate and direct work tasks to a multi-discplinary team of Salesforce professionals



  • Buenos Aires, Argentina Nespon Solutions A tiempo completo

    We are looking for a Service Cloud DeveloperRequirements: 5+ years of overall IT solutions experience with 3+ years on Salesforce development experience. Mandatory to have experience with Service Cloud projects. Experience in Setting up & customizing Service cloud console and Developing custom console components and integrating with console. Experience in...

  • Salesforce Consultant Ssr

    hace 2 semanas


    Buenos Aires, Argentina Axxon Consulting A tiempo completo

    **Salesforce Consultant Ssr - Join us** ¿Te gustaría ser artífice de la **#transformacióndigital**?. Potencia tu talento y convertite en un **#Axxoner** **Conocimientos en Salesforce**: - Gestión de usuarios, roles y perfiles. - Configuración y mantenimiento de reglas de seguridad y acceso. - Conocimiento de procesos de flujo de trabajo (flows) y...

  • Salesforce Consultant Ssr

    hace 2 semanas


    Buenos Aires, Argentina Axxon Consulting A tiempo completo

    Salesforce Consultant Ssr - Join us¿Te gustaría ser artífice de la #transformacióndigital?. Potencia tu talento y convertite en un #AxxonerConocimientos en Salesforce: Gestión de usuarios, roles y perfiles. Configuración y mantenimiento de reglas de seguridad y acceso. Conocimiento de procesos de flujo de trabajo (flows) y reglas de validación....


  • Buenos Aires, Argentina Chevron A tiempo completo

    This is a hands-on role working to expand the capabilities and offerings of a customer community portal with the goal of delivering high quality customer experiences. The role will need to understand business capabilities and how the technology can support business processes. The role will be expected to provide technical support as issues may arise in the...


  • Buenos Aires, Argentina Chevron A tiempo completo

    Total Number of Openings 1 **Overview**: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses. **Responsibilities for this position may include but are not limited to**: - Lead...


  • Buenos Aires, Argentina Chevron A tiempo completo

    Total Number of Openings 1 **Overview**: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses. **Responsibilities for this position may include but are not limited to**: - Lead...


  • Buenos Aires, Argentina No definida A tiempo completo

    Role & Responsibilities If you are interested, follow the requirements below: Work as Salesforce Marketing Cloud Consultant in the implementation of Salesforce Marketing Cloud at Customer Experience (CX) Projects. Help our customers to achieve success in their personalization journey. Analyze the business requirements and guarantee the CX solution best...


  • Buenos Aires, Argentina Chevron A tiempo completo

    This is a hands-on role working to expand the capabilities and offerings of a customer community portal with the goal of delivering high quality customer experiences. The role will need to understand business capabilities and how the technology can support business processes. The role will be expected to provide technical support as issues may arise in the...


  • Buenos Aires, Argentina Chevron A tiempo completo

    This is a lead, hands-on role working to expand the capabilities and offerings of a customer community portal with the goal of delivering high quality customer experiences. The role will need to understand business capabilities and how the technology can support business processes. The role will be expected to provide technical support as issues may arise in...


  • Buenos Aires, Argentina No definida A tiempo completo

    Role & ResponsibilitiesIf you are interested, follow the requirements below:Work as Salesforce Marketing Cloud Consultant in the implementation of Salesforce Marketing Cloud at Customer Experience (CX) Projects.Help our customers to achieve success in their personalization journey.Analyze the business requirements and guarantee the CX solution best practices...


  • Buenos Aires, Argentina Chevron A tiempo completo

    Total Number of Openings1Overview: Buenos Aires Downstream Service Center, provides back office and customer service support to the North America (US and Canada) and Latin America Retail, Aviation, Commercial & Industrial, Lubricants and Chemicals businesses.Responsibilities for this position may include but are not limited to:Lead experience cloud portal...

  • Solution Consultant Jr

    hace 2 semanas


    Buenos Aires, Argentina Axxon Consulting A tiempo completo

    **Salesforce Consultant Jr - Join us** ¿Te gustaría ser artífice de la **#transformacióndigital**?. Potencia tu talento y convertite en un **#Axxoner** **Conocimientos en Salesforce**: - Gestión de usuarios, roles y perfiles. - Configuración y mantenimiento de reglas de seguridad y acceso. - Conocimiento de procesos de flujo de trabajo (flows) y...


  • Buenos Aires, Argentina Cloudsquare A tiempo completo

    **About Cloudsquare** Cloudsquare is a revolutionary Salesforce consulting and product development firm dedicated to becoming long-term partners with our clients by supporting them through their technology and business transformations. Founded in 2018, Cloudsquare is a fully remote organization celebrating a global culture of collaboration spanning over...


  • Buenos Aires, Argentina Chevron A tiempo completo

    This is a lead, hands-on role working to expand the capabilities and offerings of a customer community portal with the goal of delivering high quality customer experiences. The role will need to understand business capabilities and how the technology can support business processes. The role will be expected to provide technical support as issues may arise in...


  • Buenos Aires, Argentina Cloudsquare A tiempo completo

    About CloudsquareCloudsquare is a revolutionary Salesforce consulting and product development firm dedicated to becoming long-term partners with our clients by supporting them through their technology and business transformations. Founded in 2018, Cloudsquare is a fully remote organization celebrating a global culture of collaboration spanning over three...

  • Programador Salesforce

    hace 2 semanas


    Buenos Aires, Argentina Cloud Avengers A tiempo completo

    Desarrollar, personalizar e integrar aplicaciones Salesforce utilizando APEX, LWC y otras tecnologías relacionadas. Colaborar con equipos multifuncionales para recopilar y traducir los requisitos comerciales en soluciones técnicas. Crear y mantener código eficiente, reutilizable y confiable. Solucionar y resolver problemas en Salesforce e integraciones de...


  • Buenos Aires, Argentina Salesforce A tiempo completo

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...


  • Buenos Aires, Argentina Capgemini A tiempo completo

    SALESFORCE FUNCTIONAL CONSULTANTDescripción:Salesforce functional consultant para diversos clientesSkills requeridos:- Experiencia en implementaciones SalesForce.- Experiencia en diseño de soluciones.- Participación en etapas de discovery (en por lo menos 2 proyectos - deseable).Te ofrecemos:- Salario competitivo + revisiones de salario trimestrales- Plan...


  • Buenos Aires, Argentina Capgemini A tiempo completo

    SALESFORCE FUNCTIONAL CONSULTANT Descripción: Salesforce functional consultant para diversos clientes Skills requeridos: - Experiencia en implementaciones SalesForce. - Experiencia en diseño de soluciones. - Participación en etapas de discovery (en por lo menos 2 proyectos - deseable). Te ofrecemos: - Salario competitivo + revisiones de...


  • Buenos Aires, Argentina Web: A tiempo completo

    Descripción del empleo: Company Description: - First Chair Services is a leading provider of exceptional customer experiences through innovative solutions built on the Salesforce platform. Our company is committed to delivering personalized and cutting-edge experiences to our clients. As we continue to expand our operations, we are seeking a talented and...