Technical Support

hace 7 meses

Belgrano, Argentina Pulpo A tiempo completo

We are currently looking for a Technical Support to join our Engineering Team in Buenos Aires.

**Main tasks and responsibilities**:

- Performs onsite installation or replacement of various hardware and software components.
- Trouble tickets related to technical difficulties with hardware, software, and the network.
- Resolve network switch and connectivity issues.
- Interface with infrastructure, database, and development personnel.
- Initiates escalation as appropriate to ensure management awareness.
- Serves as Subject Matter Expert (SME) for IT desktop support.
- Writes automated routines and programs using common desktop software.
- Maintains IT equipment and supply inventories to ensure critical parts and supplies are in place to maintain systems with limited downtime.
- Work with Development Team on the Software Deployment.
- Analyzes data and tests usability and correctness of job aids, process, technical solutions, and metrics.
- Assist in the Quarterly Audit process.

**Knowledge /Skills/ Competencies needed**:

- No less than 2 years of client facing technical experience
- Demonstrated experience installing and supporting PCs/MAC, laptops, printers, and telecommunication equipment.
- Knowledge of network and server administration and troubleshooting.
- Outstanding customer service skills.
- Ability to work independently.
- Ability to prioritize and anticipate needs.
- Experience with Java/J2EE, HTML, scripting, Ajax, web services, CSS, DBMS.
- Knowledge of IT Help Desk and ITIL.
- English skills, both oral and written intermediate.

**Compensations/Perks**:
Your work at Pulpo will be well rewarded. Competitive compensation package and benefits

Our Career Path Program will empower you to drive your career and have a large impact in the company. Other benefits include: scheduled half days, home office, free snacks, healthy days, in-company English classes, reimbursement of sports activities and much more.

Please submit english resume and salary expectations.

XqKpHGzcpM

  • Technical Support Engineer

    hace 3 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    Office: Belgrano, CABA - Hybrid Setting. Role Overview: As a Technical Support Engineer at Cybele, you will be a critical player in ensuring our - mainly US based - clients receive exceptional support. You'll handle complex technical challenges and guide clients through troubleshooting processes. Beyond solving issues, you'll play a key role in shaping the...

  • Technical Support Engineer L3

    hace 7 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are seeking a highly skilled and motivated...

  • Tech Support Engineer

    hace 7 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are looking for an outstanding Tech...

  • Tech Support Engineer

    hace 5 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    Notice that this vacancy is for the evening shift: 2 to 10 PM EST, Monday to Friday At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important:...

  • Sr Solution Engineer

    hace 6 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are seeking a highly skilled and motivated...

  • Implementation Engineer

    hace 6 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. Key Responsibilities: - Demonstrate a deep...

  • Implementation Engineer

    hace 7 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. Key Responsibilities: - Demonstrate a deep...

  • Documentation Specialist

    hace 2 días

    Belgrano, Argentina Cybele Software A tiempo completo

    We’re looking for a **Sr Documentation Specialist** who’s passionate about driving excellence in technical communication and leading collaborative teams. You’ll play a key role in managing and optimizing the production of high-quality documentation that bridges the gap between technical and product teams, ensuring clarity, consistency, and timely...

  • Full Stack Developer

    hace 7 meses

    Belgrano, Argentina Pulpo A tiempo completo

    In Pulpo Media we are seeking a Developer to join our Engineering Team. The position will provide technical support to different departments such as Publishers, Campaign Performance, and Client Services, among others. **Responsibilities**: - Backend development and maintenance. - Develop technical documentation with detailed specifications. - Contribute...

  • Sales Account Executive

    hace 7 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are seeking a skilled and dynamic Account...

  • Sr Account Manager

    hace 6 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are looking for a talented and dynamic...

  • Sr Account Manager

    hace 7 meses

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are looking for a talented and dynamic...

  • Site Reliability Engineer

    hace 1 mes

    Belgrano, Argentina Cybele Software A tiempo completo

    Office: Belgrano, CABA - Hybrid Setting We’re looking for a Site Reliability Engineer who’s excited to take on challenges and create meaningful solutions. You’ll play a key role in designing a logging system that provides critical insights into the performance and security of our products. Here’s what you’ll work on: - Analyze and evaluate the...

  • Frontend Developer

    hace 5 días

    Belgrano, Argentina Cybele Software A tiempo completo

    At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business. We are looking for an outstanding Frontend...