Implementation Engineer

At Cybele Software, we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business.

Key Responsibilities:

- Demonstrate a deep understanding of our company's products or services, including their features, capabilities, and technical specifications.
- Conduct comprehensive analyses of client infrastructure to identify compatibility issues and potential challenges.
- Customize software solutions to meet the unique needs and workflows of clients, ensuring seamless integration.
- Possess deep technical knowledge of software solutions, databases, and system architectures.
- Provide technical guidance and support to resolve complex integration issues.
- Offer ongoing support to address any issues or challenges that may arise post-implementation.
- Maintain accurate records of client interactions, configurations, and issue resolutions.

Qualifications:

- Proven experience as a Software Solution Integrator or in a similar role.
- Proficiency in using CRM software.
- Strong understanding of software development, databases, and system architecture.
- Excellent project management skills with a focus on delivering high-quality results within deadlines.
- Exceptional problem-solving and troubleshooting skills.
- Effective communication and interpersonal skills for client interactions and team collaboration.
- Prior experience in providing technical support.
- High English proficiency is a plus

Why you’ll love working with us:
At Cybele Software, we are passionate about achieving our goals. We are proud to work in such a positive environment that promotes well-being, productivity, and personal, as well as collective, growth.
- A dynamic company that rewards high performers
- Collaborative team environment that values multiple perspectives and clear thinking
- Employees-first culture
- Flexible working hours
- Hybrid setting (2 work from home days)
- Free snacks, and fun events
- Healthcare plan (OSDE)
- Club La Nación
- A value-based culture where growth opportunities are endless

Got what it takes? We‘d love to e-meet you

Office: Belgrano, Ciudad de Buenos Aires