Fraud Analyst

hace 2 meses

Buenos Aires, Argentina Ancient Gaming A tiempo completo

At Ancient Gaming, we lead the way in innovation within the iGaming software industry. As pioneers, **we are constantly pushing the boundaries of what's possible**, setting new standards with engaging software and transformative experiences. Our products are designed to captivate a high-spending, forward-thinking generation eager to reshape the future of gaming.

Founded in Malta in 2018, Ancient Gaming has rapidly grown into a global entity, with a team of over **100 skilled professionals** spanning more than **30 countries**. Embracing a remote-first model, we continue to drive advancements in the gaming landscape.
- **Your Mission as Fraud Analyst**:
You will safeguard our platform by proactively detecting, investigating, and mitigating fraudulent activity. You will continuously monitor accounts and transactions, refine fraud detection systems, and develop strategies to stay ahead of fraudsters. Your efforts will directly reduce chargebacks and protect our business while coaching junior team members and collaborating across departments to strengthen our fraud prevention framework.

**You will be working on**:
**CSGORoll** **— the world’s #1 skin gaming site. A **community social gaming platform** specifically designed for CS2 players, featuring unique in-house custom-built games, such as Roulette, Crash, Unboxing, and PVP.

**HypeDrop** **— a **leading gamified shopping platform**, where over 500,000 users experience the excitement of real-time mystery box openings, box battles, and customizable deals. Since 2018, HypeDrop has sold over 150 million boxes, revolutionizing the way people shop and win.

**You will**:

- Proactively monitor and review accounts and transactions for suspicious activity.
- Investigate and identify suspicious transactions alerted by fraud tools, CS team, or other sources.
- Evaluate the success of fraud detection systems (SEON) to identify areas for improvement.
- Monitor SEON performance, amending and creating new Custom rules to prevent fraudulent activity from known fraud rings.
- Reduce Chargeback rate by identifying fraudulent behaviour at an early stage, assisting with Chargeback representment, and reporting fraud cases when needed.
- Analyze large amounts of data to find patterns of fraud and anomalies.
- Develop and optimize fraud prevention strategies.
- Conduct KYC checks and review high-risk accounts.
- Create and assist with documentation of internal procedures and policies.
- Coach and train junior team members.
- Collaborate with cross-functional teams to enhance fraud prevention.

**You will excel in this role if you possess**:

- At least 2 years of fraud analysis experience, preferably in iGaming or fintech.
- Experience with fraud detection software (SEON) and Payment service providers such as Nuvei, and Checkout.
- Strong analytical skills and proficiency with data analysis tools.
- Knowledge of KYC processes and regulatory requirements.
- Excellent problem-solving and communication skills.
- Ability to work in a fast-paced environment and handle multiple priorities.

**It would be advantageous if you possess**:

- Familiarity with iGaming industry trends and challenges.
- Understanding of AML regulations.

**What do we offer to you?**

**Work-from-Anywhere Policy**:As a remote-first organization, you have the opportunity to work from any location globally. Our flexibility policy empowers you to tailor your location and workday to support your personal needs, while still promoting effective collaboration with your colleagues.

**Annual Team-Building Event**:Each year, we select a destination for our team-building event to collectively celebrate our achievements and strengthen our team bonds.

**Home Office Equipment Budget**:We provide a dedicated budget to acquire all necessary equipment to set up an efficient and comfortable home office environment.

**Learning and Development Budget**:We invest in your professional growth by offering a budget for skill development and continuous learning, including full access to Udemy.

**Spill Mental Health Service**: Our Spill Mental Health Service offers comprehensive counseling support to any employee in need, ensuring your well-being is prioritized.

**Company Culture**:We are an innovative and fast-moving company where your development will only be limited by your own potential.

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