Client Service Analyst

hace 4 meses

Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

**JOB DESCRIPTION**
As a Client Service Analyst, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients. In this role, you will serve as the primary point of service contact for each client within your assigned portfolio. The assigned client portfolio may be comprised of complex derivatives products such as FX, IRS, and CDS.

Core functional responsibilities and expectations include, but are not limited to, the following:

- Understand client issues, be responsible for providing timely follow-up to clients, and be accountable for client satisfaction through the ownership of the portfolio.
- Resolve issues by identifying underlying or hidden problems and patterns.
- Build knowledge of derivatives products and services.
- Serve as a liaison between the Client Account Managers, Operations, Implementation, Onboarding, Risk, and technology to provide the best service to the client, your department, and the firm.
- Identify and control risk to prevent fraudulent account behaviour and potential fraud exposure.
- Prioritize daily workload to maximize productivity utilizing time management and organizational skills.
- Follow all established policies, procedures, and practices.
- Project a confident and professional presence to our clients and stakeholders.
- Desire to exceed client expectations.
- Work independently with supervision and escalate complex issues as necessary to resolve customer requests in a timely manner.

**Experience**:

- Excellent English communication skills both written and verbal.
- Relentless and versatile learner with an aptitude for assimilating new industry, company, product, or technical knowledge.
- Highly organized with ability to manage competing priorities.
- Demonstrated, consistent professional presence with the ability to adapt to evolving needs and situations.

**Required Experience**:

- College degree preferred, or equivalent work experience.
- Preferred minimum of one to three years of customer service, operations, sales, or portfolio management experience, preferably with work experience primarily in banking or the financial service industry.
- Proficient PC skills including Word, Excel, and PowerPoint.
- Tableau and Alteryx knowledge is a plus.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

  • Client Service Analyst

    hace 3 meses

    Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** In this role, you will serve as the primary point of contact for each client assigned to your portfolio. The assigned client portfolio may be comprised complex FX and OTC products both within the US and across our global footprint. **Responsibilities** - Develop a relationship with your clients; be proactive in identifying problems and...

  • Customer Service Analyst

    hace 4 meses

    Buenos Aires, Argentina Paula Schattner A tiempo completo

    **Customer Service Analyst Para Onboard estamos buscando sumar el mejor talento al equipo de Operaciones! Onboard es un agente de carga a la medida de las necesidades de cada cliente. El mejor socio en logística. Principal **misión **del puesto: Coordinacion y Seguimiento de las cargas Aereas/Marítimas. Mantener a los clientes informados en todo...

  • Service Desk Analyst I

    hace 3 meses

    Buenos Aires, Argentina Givaudan A tiempo completo

    Step into our world of creativity and joy! Service Desk Analyst I - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

  • Credit Analyst

    hace 3 semanas

    Buenos Aires, Argentina Moody's Investors Service A tiempo completo

    About the RoleWe are seeking a highly skilled Credit Analyst to join our team at Moody's Investors Service. As a Credit Analyst, you will be responsible for conducting quantitative and qualitative analysis of financial institutions, including banks and insurance companies.Key ResponsibilitiesConduct in-depth analysis of financial statements, economic data,...

  • Treasury Analyst

    hace 3 semanas

    Buenos Aires, Argentina International Executive Service Corps A tiempo completo

    About International Executive Service CorpsInternational Executive Service Corps is a leading provider of high-speed connectivity and entertainment solutions for worldwide mobility markets. We deliver what customers need today while remaining flexible and future-focused.Role SummarySupervised by the Manager of Global Treasury, the Treasury Analyst will be...

  • Service Desk Analyst I

    hace 4 meses

    Buenos Aires, Argentina Givaudan A tiempo completo

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,000...

  • Client Service Account Manager

    hace 4 meses

    Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo

    **JOB DESCRIPTION** Job summary** The CSAM will act as the client advocate and drive internal coordination by partnering with Sales, Product, Operations, Technology, Risk and Compliance to deliver service excellence. As the Client Service Account manager you will also support ongoing overall relationship health monitoring to forecast client...

  • Service Provider Analyst

    hace 4 meses

    Buenos Aires, Argentina Logicalis A tiempo completo

    #WeAreHiring en Logicalis Argentina ¿Querés ser parte de nuestro equipo de #ArchitectsOfChange? Somos arquitectos del cambio. Ayudamos a las organizaciones a tener éxito en el mundo digital.  Como proveedor global de servicios tecnológicos ofrecemos servicios gestionados digitales de nueva generación, para proporcionar a nuestro clientes visibilidad...

  • Customer Service Analyst Temporary

    hace 4 meses

    Buenos Aires, Argentina ABBVIE A tiempo completo

    En AbbVie estamos buscando a nuestro Customer Service Analyst, para que nos acompañe en una temporalidad de 12 meses, en esta posición realizaras las siguientes funciones: - El Representante de servicio al cliente es un punto de contacto clave para las funciones internas de la compañía y las partes externas para involucrar al servicio de logística y al...

  • Client Service Manager Ii

    hace 3 meses

    Buenos Aires, Argentina Avaya A tiempo completo

    **About Avaya**: **ABOUT THE OPPORTUNITY**: The Client Service Manager is a proven results-oriented leader, able to provide relationship management as well as revenue protection and growth. The CSM is a strategic thinker who draws on previous management experience to coordinate a global network of resources in support of comprehensive customer...

  • Client Service Associate II

    hace 3 semanas

    Buenos Aires, Argentina JPMorgan Chase A tiempo completo

    J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank (CIB) provides strategic advice, raises capital, manages risk and extends...

  • Customer Service Analyst

    hace 3 semanas

    Buenos Aires, Argentina Danone A tiempo completo

    About the job En Danone buscamos un **Customer Service Analyst **con base en las oficinas de HIT Belgrano en jornada híbrida para trabajar en equipo por nuestro propósito: brindar salud a través de alimentos y bebidas, a la mayor cantidad de personas posible, cuidando el planeta. **Tus tareas**: - Gestión diaria de pedidos en sistema: Brindar...

  • Client Services Analyst

    hace 5 meses

    Buenos Aires, Argentina IQVIA A tiempo completo

    Join our team as a **Client Services Lead **to have an oversight of payments for clinical trials receiving requests from an IQVIA client. The **e**ssential functions **that would be assigned to you are: - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. - Assists team members to...

  • Client Service Associate I

    hace 3 semanas

    Buenos Aires, Argentina JPMorgan Chase A tiempo completo

    J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. The Corporate & Investment Bank (CIB) provides strategic advice, raises capital, manages risk and extends...

  • Client Services Analyst

    hace 6 meses

    Buenos Aires, Argentina Novasyte A tiempo completo

    Join our team as a Client Services Lead to have an oversight of payments for clinical trials receiving requests from an IQVIA client. The essential functions that would be assigned to you are: - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. - Assists team members to build,...

  • Customer Service Analyst

    hace 3 semanas

    Buenos Aires, Argentina Danone A tiempo completo

    Breve introducción de la posición En Danone buscamos un Customer Service Analyst con base en las oficinas de HIT Belgrano en jornada híbrida para trabajar en equipo por nuestro propósito: brindar salud a través de alimentos y bebidas, a la mayor cantidad de personas posible, cuidando el planeta. Tus tareas: Gestión diaria de pedidos en...

  • Client Services Representative

    hace 2 semanas

    Buenos Aires, Argentina IQVIA Argentina A tiempo completo

    Job OverviewWe are seeking a highly skilled Client Services Analyst to join our team at IQVIA Argentina. As a Client Services Analyst, you will play a critical role in ensuring clients obtain maximum value from our products and services, facilitating a positive and productive long-term relationship.Key ResponsibilitiesEnsure fulfillment of contract...

  • Customer Service

    hace 4 meses

    Buenos Aires, Argentina Colgate-Palmolive A tiempo completo

    Ningún apoyo económico por reubicación 154120 - Buenos Aires, Buenos Aires, Argentina El objetivo del puesto **Customer Service & Logistics Analyst** es trabajar de forma colaborativa con el cliente a fin de que el mismo pueda tener inventarios saludables, alta disponibilidad en gondola y un alto nível de servicio, así como mantener una relación...

  • Business Development Analyst

    hace 3 semanas

    Buenos Aires, Argentina Moody's Investors Service A tiempo completo

    About the RoleWe are seeking a highly skilled Business Development Analyst to join our team at Moody's Investors Service. As a key member of our regional team, you will have the opportunity to contribute to the execution and success of our strategies in Latin America.Key ResponsibilitiesSupport and conduct implementation of our regional strategies, including...

  • Service Quality Control

    hace 4 meses

    Buenos Aires, Argentina mindIT HR A tiempo completo

    Our client is seeking a highly motivated full-time **Jr/SemiSr Business Quality Analyst** to join them. As a Business Quality Analyst, you will play a pivotal role in their company, actively contributing to clients of their Assisted Inspection Coding service. This position offers the possibility of working in a fast-growing company in contact with...