Service Desk

Thanks for your interest in working at Cognizant. Below you will find the description for this job opportunity. Position Title**:Service Desk Analyst** **Tasks**: - Learn fundamental operations of commonly used software, hardware, and other equipment. - Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the...

JobDescriptionIT Service DeskAdvisorRole Overview:The IT Service Desk Advisor will provide first-line technical support to the Atradiuscommunity. The successful candidate will demonstrate a customer-focused andservice-minded attitude. Responsibilities include handling tickets, supportingapplications/systems, analysing, diagnosing, and resolving issues,...

Descripción del puesto Estamos en búsqueda de un Service Desk Manager para liderar su operación global 24/7, supervisando un equipo compuesto por Shift Leads y Service Desk Analysts. Esta persona será responsable del rendimiento general del Service Desk, cumplimiento de SLAs, calidad de servicio, escalaciones críticas y desarrollo del equipo.El rol...

Service Desk Team Lead (Bilingual Spanish-Portuguese)About the roleAs a Service Desk Team Lead, you will make an impact by leading a team of operators who manage service desk requests via phone, chat, and email. You will be a valued member of the IT Infrastructure team and work collaboratively with other Team Leads and Service Desk leadership to ensure...

Description and Requirements The Lenovo SeniorService Desk serves as a Single Point of Contact (SPOC) and delivers comprehensive IT support to Customer’s end users. Integrated with our customer’s IT functions and processes, Lenovo Service Desk performs end to end Incident and Request management on behalf of our customers. The Service Desk Analyst acts as...

En Facility Service, importante empresa que brinda servicios especializados en soluciones integrales, nos encontramos seleccionando un/a Help Desk para uno de nuestros importantes clientes del rubro tecnológico. ¿Cuáles son los desafíos del puesto? - Seguimiento de tickets y planificación. - Recibir, coordinar y rastrear las solicitudes de servicio -...

**Senior Service Desk Analyst** **About the Role**: **Senior Service Desk Analyst **supports a wide range of systems and platforms both internally and externally. The analyst’s role is to perform initial diagnosis and wherever possible resolve incidents and requests in a timely manner for the end-user and where necessary escalate issues to other support...

**Service Desk Team Lead** **About the role**: **In this role, you will**: - Lead and coach a team of Service Desk agents to meet performance and SLA targets. - Monitor real-time data and ensure adherence to service level agreements. - Analyze reports to identify performance gaps and implement action plans. - Provide feedback and conduct regular coaching...

Service Desk Agent (Bilingual Spanish-PortugueseAbout the roleAs a Service Desk Agent, you will make an impact by being the first point of contact for users seeking technical assistance or information. You will be a valued member of our IT Support team and work collaboratively with cross-functional teams to ensure seamless issue resolution and user...

Step into our world of creativity and joy! Service Desk Analyst I - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....