Commercial Operations Manager Ah Arg

hace 7 meses

Munro, Argentina MSD A tiempo completo

Quien ocupe el rol de Gerente de Operaciones en nuestro equipo de Salud Animal Argentina, reportará al Gerente General de la Operación Local y será responsable por gestionar la Cadena de Suministro y liderar los procesos de Planeación de Demanda, COMEX, Atención al Cliente y Fuerza de ventas, Logística y Facturación. Igualmente será responsable por dar suporte a las unidades de negocio en la gestión de la Ordenes de Compra y Pago a los Proveedores, y coliderará, con los Directores de las unidades de negocio, la estrategia y ejecución de política de precios que permita al negocio mantenerse saludable.

El gerente de Operaciones hará parte del Comité Ejecutivo de la organización y tendrá la misión de catalizar la jornada de crecimiento y excelencia en ejecución de nuestro equipo de Salud Animal Argentina, así como se esperará que influencie de forma activa la estrategia de organización.

**Responsabilidades**
- Supervisar y coordinar el proceso de S&OP Local y, consecuente suministro de productos para garantizar la disponibilidad de inventario y cumplimiento de los pedidos.
- Asegurar los procesos más eficientes en Comercio Exterior (retiro de productos de Aduana).
- Supervisar el proceso de facturación y asegurarse de que se emitan las facturas de forma precisa y oportuna.
- Gestionar la atención a clientes y mantener altos estándares de servicio al cliente, asegurando respuestas oportunas y resolución de problemas eficiente.
- Coordinar con su equipo de trabajo toda la actividad relacionada a la Logística y Distribución de los productos realizada por un Operador Logístico Tercero.
- Mantenerse actualizado sobre las tendencias y mejores prácticas en operaciones, logística y atención al cliente para garantizar la competitividad de la organización.
- Gestión de Presupuesto de Gastos.
- Es el responsable de la creación de estrategias y políticas (comercial, precios, entre otros) en coordinación con la dirección de las diferentes unidades de negocio y de la posterior comunicación de dichas estrategias a los empleados. Además, se encarga de alinear a los trabajadores con dichas estrategias y de analizar la efectividad de dichas medidas en relación con la consecución de objetivos.
- Mantiene una comunicación constante y fluida con el Gerente General, al que debe reportar las cuestiones más importantes referentes al negocio.
- Asimismo, trabaja en equipo, comunica cualquier problema potencial o real que pueda ver en la organización, se fija en mejoras del proceso, las aporta y las comparte con los demás y al final del día tiene una visión que se coloca al lado del Gerente general para comunicarle.
- Su trabajo está muy orientado a la mejora de los resultados mediante el aprovechamiento de los recursos disponibles y de la adquisición de aquellos necesarios para el desarrollo del negocio.
- En coordinación con el área de Recursos Humanos, vela por que el clima de trabajo sea adecuado, cómodo para los trabajadores y óptimo para el máximo desarrollo del talento.
- Establecer un networking colaborativo con otros departamentos y áreas de soporte (Legales, HR, Finanzas, BSC, etc.) para garantizar una coordinación efectiva de las operaciones y procesos.

**Requerimientos**
- Título universitario en Administración de Empresas, o Logística, o Ingeniería Industrial o un campo relacionado.
- Experiência previa en un puesto de gestión de operaciones, suministro de productos, atención al cliente y/o logística.
- Conocimiento sólido de los procesos de suministro, facturación y logística.
- Habilidades de liderazgo y capacidad para motivar, guiar y desarrollar los equipos.
- Capacidad para tomar decisiones efectivas y resolver problemas de manera proactiva.
- Excelentes habilidades de comunicación y capacidad para interactuar con personas de diferentes níveles jerárquicos y culturas.
- Orientación al cliente y enfoque en la entrega de resultados de calidad.
- Fuertes habilidades financieras y analíticas y capacidad para trabajar con números y datos.
- Conocimiento de herramientas y sistemas de gestión de operaciones y logística.
- Manejo avanzado del idioma inglés.

**Search Firm Representatives Please Read Carefully**

**Employee Status**:
Regular

**Relocation**:
No relocation

**VISA Sponsorship**:
No

**Travel Requirements**:
No Travel Required

**Flexible Work Arrangements**:
Hybrid

**Shift**:
Not Indicated

**Valid Driving License**:
No

**Hazardous Material(s)**:
no
**Requisition ID**:R292205

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