Order to Cash Billing Manager

hace 1 mes

Munro, Argentina Air Liquide A tiempo completo

**How will you CONTRIBUTE and GROW?**:
The Billing Manager is responsible for ensuring all activities related to specialized billing are performed in accordance with Company policies and procedures, providing quality customer service. Manager will closely interact with other Divisional departments and Regional Company personnel related to specialized billings. This position will provide assistance to Regional Companies in order to help effectively maximize sales growth and profitability. This position will provide leadership and direction to a multi-faceted team in order to achieve the goals of the organization. This will require a seasoned professional with excellent managerial skills and experience in specialized and high volume billing.
**ESSENTIAL DUTIES AND RESPONSIBILITIES**

Effectively manage the Third Party Billing and Special Handling teams to achieve timely and accurate customer billings.

Establish goals, evaluations, positive feedback, discipline, and on-going coaching ensuring activities are performed within department and Company policy.

Manage the resolution of issues related to customer billing, escalating problems as needed to BSC and Regional management teams.

Monitor/measure performance, including monthly metrics and provide support/reporting to the Divisional, BSC, and Regional management teams.

Oversee and ensure the completion of the billing process, including drop ship billings, progressive pay billings and special billings.

Ensure proper cutoff of billings, including month end sales accruals.

Ability to review a variety of reports, documents, and online data systems to research and resolve billing exceptions, errors and problems.

Develop and maintain close working relationships with the Regional Company presidents, AVPs, finance teams, sales team, and other key personnel.

Monitor/manage pricing performance impacts related to daily processing and strategic initiatives.

Develop, implement and monitor procedures to ensure cost effective work flow in billing processing, investigate methods of improving the capabilities of the organization through changes in structure, technology or method.

**__________**:
**Are you a MATCH?**:
**QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Billing Manager will have established a proven track record of success in leading a high volume billing department and/or specialized billing process

Strong mentoring and staff development skills are required.

Ability to manage multiple priorities and juggle between Divisional, local and Corporate management demands.

Strong organizational, team-building and people skills. The ability to work and navigate within a complex matrixed organization.

Strong communication and leadership skills and the ability to assume increasing responsibilities in a rapidly changing environment.

Ability to understand the impact on new technologies on processed and costs.

Experience integrating new technologies into day-to-day operations

**EDUCATION and/or EXPERIENCE**
- Bachelor’s degree in business administration or related field, accounting degree preferred.
- 5+ years of experience in accounting or billing managerial/supervisory positions of increasing responsibility, including leadership positions, preferably with multi-industry knowledge.
- Experience with sales cutoff and creating sales accruals.
- Experience researching and resolving billing errors.
- Management experience including people development skills and leadership qualities.
- Intermediate computer proficiency in Microsoft Word, Excel, experience with SAP and/or ERP systems a plus.

**LANGUAGE SKILLS**
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information to one-on-one and small group situations to both internal and external customers and other employees of the organization.

**COMPETENCIES**
- Accountability: Ability to accept responsibility and account for his/her actions.
- Accuracy : Ability to perform work accurately and thoroughly.
- Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
- Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
- Customer Oriented: Ability to take care of the customers' needs while following company procedures.
- Decision Making: Ability to make critical decisions while following company procedures.
- Detail Oriented: Ability to pay attention to the minute details of a project or task.
- Diversity Oriented: Ability to work effectively with people regardless of their age, gend

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