Sr Support Xml Analyst

hace 7 meses


Buenos Aires, Argentina Despegar A tiempo completo

Actualmente en Despegar nos encontramos en la búsqueda de un **Sr Support XML Analyst - Bilingüe**

**Objetivos del puesto**:

- Realizar soporte a agencias en cuanto a integraciones XML y reclamos/disputas de reservas.
- Revisión de logs XML tanto provistos del cliente como de nuestro lado.
- Levantamiento de requerimientos al equipo de IT/Comercial/Costumer Service
- Monitoreo en caso de fallos.
- Configuraciones a credenciales de las agencias.
- Documentación, certificación y seguimiento a integraciones XML.

**¿Que buscamos?**:

- Graduados de carreras de ingeniería, administración,
- Inglés Intermedio / Avanzado
- Portugués deseable
- Manejo de SQL. - **Deseable pero no mandatorio**:

- Experiência resolviendo situaciones complejas de clientes
- Excelentes habilidades de atención al cliente.
- Perfil análitico



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