IT System Support Analyst.
hace 3 días
The Chevron Business Support Center (BASSC) located in Buenos Aires (Puerto Madero), Argentina, is accepting online applications for the position System Support Analyst. Successful candidates will join the IT Engineering function which is part of a successful multifunction service center with a workforce of more than 1400 employees delivering business services and solutions across the globe.
Responsibilities:
Provide technical support and troubleshooting for internally developed software applications and vendor software packages.
Monitor system performance and ensure the availability and reliability of software applications.
Collaborate with development teams to resolve software issues and implement updates or patches.
Manage software installations, configurations, and upgrades.
Document support processes, procedures, and troubleshooting steps.
Assist in the evaluation and selection of new software solutions to meet business needs.
Conduct training sessions for end-users to ensure effective use of software applications.
Maintain strong relationships with software vendors to ensure timely support and updates.
Participate in the development and implementation of IT policies and procedures.
Stay current with industry trends and emerging technologies to provide innovative support solutions.
Requirements:
Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
At least 3 years of proven experience as an IT System Support Analyst or similar role.
Skilled in supporting internally developed software
Skilled in implementing and supporting vendor software packages including software installation, configuration, maintenance and deployment.
Skilled in troubleshooting and resolving software issues.
Skilled in database management and query languages (e.g., SQL).
Experience implementing cybersecurity best practices in application support.
Skilled in testing methodologies and applying multiple levels of testing (Functional, Integration, and UAT)
Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe, Scrum, or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
Excellent business analysis, problem-solving, and analytical skills, and attention to detail.
Excellent communication and interpersonal skills, as well as being customer service-oriented
Preferred Qualifications:
Experience with ITIL or other IT service management frameworks.
Knowledge of scripting languages (e.g., Ansible, PowerShell, Python) for automation.
Knowledge of cloud platforms (e.g., Microsoft Azure, AWS).
Familiarity with low code platforms (e.g., Power Platform).
Relocation Options:
Relocation will not be considered.
International Considerations:
Expatriate assignments will not be considered.
Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
Chevron participates in E-Verify in certain locations as required by law.
-
IT System Support Analyst
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completoThe Chevron IT System Support Analyst role is a dynamic position that requires a unique blend of technical expertise and collaboration skills. This position is part of the IT Engineering function within the Chevron Business Support Center (BASSC) in Buenos Aires, Argentina, and involves providing technical support and troubleshooting for internally developed...
-
IT System Support Analyst
hace 4 días
Buenos Aires, Argentina Chevron A tiempo completoResponsibilities: - Collaborate with development teams to resolve software issues and implement updates or patches.- Manage software installations, configurations, and upgrades.- Document support processes, procedures, and troubleshooting steps.- Assist in the evaluation and selection of new software solutions to meet business needs.- - Maintain strong...
-
IT Support Analyst
hace 4 semanas
Buenos Aires, Argentina DEPT A tiempo completoJob Title: IT Support AnalystWe are seeking a highly skilled and motivated IT Support Analyst to join our team at DEPT. As an IT Support Analyst, you will be responsible for providing technical support to our employees worldwide, ensuring that they have the necessary tools and resources to perform their jobs efficiently.Key Responsibilities:Provide technical...
-
IT Support Specialist
hace 3 semanas
Buenos Aires, Argentina NTT DATA A tiempo completoJob Title: IT Support AnalystJob Summary:NTT DATA is seeking an experienced IT Support Analyst to join our team in Sierre, Switzerland. As an IT Support Analyst, you will be responsible for providing technical support and assistance to our customers, ensuring the smooth operation of our desktops, notebooks, printers, and associated peripherals.Key...
-
IT Business Analyst
hace 4 semanas
Buenos Aires, Argentina Autoliv Mexico A tiempo completoJob Title: IT Business AnalystAutoliv Mexico is seeking a highly skilled IT Business Analyst to join our team. As an IT Business Analyst, you will play a key role in ensuring that business requirements are met and aligned with our company's strategy.Key Responsibilities:Ensure business requirements are met and aligned with strategyImprove connection between...
-
Principal System Lead
hace 5 meses
Buenos Aires, Argentina BI AH Argentina S.A. A tiempo completo**The position**: As a System Analyst in the ‘IT M&S Web Product’ team, you will work as part of a global company. You will work in a team of IT Professionals and also directly with international business teams and you will contribute to deliver stable systems and interfaces that add business value for Boehringer. Utilizing your passion for technology,...
-
System Support Specialist
hace 4 semanas
Buenos Aires, Argentina Perstorp Group A tiempo completo{"title": "System Support Engineer", "description": "About the RoleWe are seeking a skilled System Support Engineer to join our team at Perstorp Group. As a System Support Engineer, you will be responsible for ensuring the smooth operation of our engineering applications, including CAD systems and PLM tools. Your primary focus will be on providing...
-
IT System Administrator
hace 2 meses
Buenos Aires, Argentina SICPA A tiempo completoRole OverviewWe are seeking a highly skilled IT System Administrator to join our team at SICPA. As a key member of our infrastructure team, you will be responsible for providing IT system administration support to projects, managing systems running applications and database systems, and deploying solutions and systems using industry-standard tools.Key...
-
IT Business Analyst
hace 4 semanas
Buenos Aires, Argentina Autoliv Mexico A tiempo completoIT Business AnalystLeading technical aspects of the implementation of new solutions, documenting business requirements, modelling processes and roles, configuring integrated solutions, ensuring information security and supporting a global solutions.What you’ll do:• Ensure business requirements are met and aligned with strategy• Improve connection...
-
IT Business Solutions Analyst
hace 3 semanas
Buenos Aires, Argentina Autoliv Mexico A tiempo completoJob Summary:Autoliv Mexico is seeking a highly skilled IT Business Analyst to lead technical aspects of new solution implementations, document business requirements, model processes and roles, configure integrated solutions, ensure information security, and support global solutions.Key Responsibilities:Ensure business requirements are met and aligned with...
-
Analyst, On-site IT Support
hace 5 meses
Buenos Aires, Argentina Baker McKenzie A tiempo completoThe Analyst, On-site IT Support will ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer requests and escalations from the Global Technology Help Desk. Problem resolution...
-
On-site IT Support Analyst
hace 5 meses
Buenos Aires, Argentina Baker McKenzie A tiempo completoThe On-site IT Support Analyst will ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, and actively resolving customer requests and escalations from the Global Technology Help Desk. Problem resolution will involve...
-
IT Support Analyst
hace 1 mes
Buenos Aires, Argentina DEPT A tiempo completoJob Title: Semi Senior and Senior IT Support AnalystsWe are seeking highly skilled and motivated IT Support Analysts to join our team at DEPT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees worldwide.Job Purpose:In this role, you will be the primary point of contact for IT-related...
-
Business System Analyst
hace 3 semanas
Buenos Aires, Argentina Randstad Argentina A tiempo completo¡Esta propuesta te puede interesar! En Randstad nos moviliza ayudar a las personas y a las organizaciones a desarrollar todo su potencial. Ese es el compromiso que asumimos como compañía en todo el mundo, un compromiso que nos impulsa a ir más allá para lograr que nuestros clientes y candidatos alcancen el éxito. ¿Cómo lo hacemos?, combinando...
-
Desktop Support Specialist
hace 3 semanas
Buenos Aires, Argentina Thermo Fisher Scientific A tiempo completoJob SummaryAs a Desktop Support Analyst II at Thermo Fisher Scientific, you will provide direct technical support to computer system users, answering complex and difficult questions to resolve computer problems for clients. You will provide assistance concerning the use of computer hardware and software, including printing, VPN connectivity, electronic mail,...
-
Technical Support Specialist
hace 2 meses
Buenos Aires, Argentina Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a skilled Desktop Support Analyst II to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will provide technical support to our computer system users, resolving complex issues and ensuring seamless operation of our hardware and software systems.Key ResponsibilitiesProvide direct technical support...
-
Associate IT Operations Analyst
hace 1 mes
Buenos Aires, Argentina Ecolab A tiempo completoEcolab is seeking an **Associate IT Operations Analyst** to be responsible for providing support via monitoring, troubleshooting, and issue resolution and escalation ensuring a superior level of customer service. **What’s in it For You**: - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water,...
-
Desktop Support Specialist
hace 1 mes
Buenos Aires, Argentina Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a skilled Desktop Support Analyst II to join our team at Thermo Fisher Scientific. As a key member of our IT department, you will provide technical support to our computer system users, ensuring they have the necessary tools to perform their jobs efficiently.Key ResponsibilitiesProvide direct technical support to computer system...
-
Senior IT Global Support
hace 5 meses
Buenos Aires, Argentina Parole IT A tiempo completo**Estamos en búsqueda de Sr Global IT Support para Agencia de Publicidad con presencia en Buenos Aires, Miami, Amsterdam, Los Ángeles.** **Rol y responsabilidades**: - Administrar y monitorear las diferentes plataformas de Seguridad (Firewall, anti-virus, anti-spam, entre otras) - Analizar diariamente las alertas de seguridad que se reportan y mitigar...
-
Technical Support Analyst
hace 2 meses
Buenos Aires, Argentina ESET DACH A tiempo completoTechnical Support Analyst Arbeitsort: Buenos Aires Arbeitszeit: Vollzeit Vertragsdauer: Unbefristet Job posting title Technical Support Analyst Job summary The Technical Support Analyst provides Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases. The Technical Support...