Client Consulting Manager
hace 5 meses
**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and overall economics and profitability, among others.
Specific responsibilities include:
- Foster new consulting initiatives and contribute to closing engagement by identifying potential opportunities with clients
- Produce insights and analyses to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities
- Manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
- Build new solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice
- Lead and assure implementation of consulting projects with clients, following-up key measures and impact of recommendations through KPIs
- Partner with peers in other functional areas (e.g., marketing, sales, risk, innovation) and across global/regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
- This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs._
**Qualifications**
- Bachelor’s degree in business, Finance, or related field. Master's degree or MBA is a plus
- 4 to 6 years of management or business consulting (with relevant industry experience in financial services/payment), retail banking/cards management experience. Strong project management skills
- Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&L and critical factors in driving profitability a plus
- Previous exposure to digital banking and/or digital commerce will be considered an added value
- Technology mindset, digitally curious, up-to-date with digital and technology literature are highly desired
- Deep experience in credit risk and/or fraud risk a plus
- Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
- Excellent communication, story-telling and E2E presentation skills (specially by designing, building and showcasing project results packages and delivery materials)
- Great team player
**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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