HR - Latam Employee Relations Partner - Vp

hace 3 semanas

Buenos Aires, Argentina JPMorgan Chase Bank, N.A. A tiempo completo

The Global Employee Relations organization within HR focuses on enhancing the employee experience and developing best in class people practices firm wide. The team will help set and implement a global vision, strategy, operating model to better understand and respond to employee needs and concerns; as well deliver exceptional employee experience. This includes partnership with the business, function, and HR leaders on an in-depth review of feedback, culture & conduct, employee experience aspects of regulatory-related deliverables. Overall, this organization will span the traditional HR lifecycle, employee engagement and broader listening strategy.

This position will report to LATAM ER Manager.

**Responsibilities will include**:

- The Employee Relations Partner is responsible for effectively managing the review and resolution of code of conduct related matters inclusive of harassment, discrimination, retaliation, workplace violence, unprofessional behavior and executive office complaints ensuring the right balance of risk mitigation, engagement and fairness is delivered throughout the case lifecycle.
- Provide guidance and advice to the HR community and key stakeholders on sensitive, complex scenarios, i.e. negotiated departures, potential of significant litigation, systemic widespread implications to business/firm.
- Manage the dispositioning of Know Your Employee (KYE) and regulatory matters in accordance with firm protocol
- Demonstrate a change management mindset through identification of opportunities to enhance the employee experience through process improvement and refinement of services; offer potential solutions to drive greater stakeholder satisfaction. Actively engage in change to drive successful execution.
- Demonstrate expected behaviors; identify and escalate issues in an appropriate and timely manner
- Deliver a trusted Employee Relations brand known to employees and managers as a place where their voices are heard and acted on accordingly.
- Providing advice on Policy interpretation and feedback regarding LATAM legislation.
- Provide guidance on performance and attendance issues based on country specific legislature
- Develop and facilitate Employee Relations Skills training for the HR Business Partner community and each country population.
- Participate in global and regional ER projects as may be assigned

**Qualifications**
- Bachelor's Degree in Human Resources Management, Law or any related courses
- 8+ years HR experience and demonstrated success in managing sensitive and complex employee relations matters in an effective and efficient manner
- General knowledge of employment laws and regulations across LATAM Countries.
- In-depth knowledge of Employee Relations policies/procedures and business practices
- Possesses an understanding of financial and HR related industry trends and applies them in decision making, where appropriate
- Ability to make sound judgments under significant pressure and influence across all levels and roles in the Firm including colleagues in HR and with senior level leaders. Effectively partners across multiple stakeholders with competing priorities.
- Strong organizational/time management skills. Excellent verbal and written communication skills (fluent in Spanish and Portuguese, a plus )

Please update your resume in English.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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