Support Engineer I

hace 5 días


Buenos Aires, Argentina Despegar A tiempo completo

Actualmente nos encontramos en búsqueda de un **Support Engineer I **con al menos 3 (tres) años de experiência en posiciones similares.

**¿Cuáles serán los principales desafíos del rol?**:

- Gestión (recepción, análisis, seguimiento) y resolución de incidentes/requerimientos de microinformática solicitados por usuarios finales.
- Control y mantenimiento de inventario de workstations y periféricos de la oficina.
- Instalación de software de base, aplicaciones y equipamiento informático (periféricos).
- Mantenimiento operativo de servicios de oficinas (telefonía, videoconferencia e impresiones).
- Generación de iniciativas de mejoras de infraestructura. Planificación y control de ejecución de los proyectos.
- Desarrollar sólidas relaciones con otras áreas de Despegar generando sinergias y garantizando un excelente clima laboral.
- Identificar oportunidades de mejora, proponer soluciones e implementarlas de forma tal que permitan incrementar operatividad y/u optimizar costos.

**Conocimientos y habilidades**:

- Sistemas Operativos Windows, Linux y IOS.
- Scripting. Conocimientos en SQL, Python, Powershell y/o Bash.
- Instalación y configuración de aplicaciones características de workstations (Microsoft, Adobe, Antivirus, VPN, etc).
- Redes, cableado estructurado, configuración de red en workstations.
- Resolución de incidentes sobre plataformas de videoconferencia y telefonía IP.

**Modalidad de trabajo**:

- On Site: De Lunes a Viernes de 8 a 17hs ó de 9 a 18hs en nuestras oficinas de CABA.


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