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Customer Service Specialist
hace 2 meses
**Overview**:Buenos Aires Downstream Service Center, provides back office and customer service support to the North America Lubricants business.
**Responsibilities for this position may include but are not limited to**:
- Analyzes customer problems situations related to invalid entry of master data, pricing master data or billing information to determine a resolution.
- Continuously seeks ways to streamline admin requirements of customers in support of improving process efficiency where appropriate.
- Improves continual learning building of expertise on SAP billing and pricing processes.
- Partners with Lubricants Business Support Team Customer Sales Associates in support of the order to cash processes and ensure ease for customer that includes special handling requests.
- Called on to assist in customer integrations, quality improvement teams, and other projects that require billing and pricing knowledge.
- Act as a Critical Processor.
- Resource person for both billing and pricing processes
**Required Qualifications**:
- Bachelor's Degree holder or student
- Good in oral and written English communication with analytical and problem-solving skills
- Keen to details
- Can multi-task and work independently
- Must be a good team player
- Experience working in Shared Service Centers or related/similar.
- Advanced English level.
- Working and communicate with people of diverse cultural backgrounds.
**Preferred Qualifications**:
- Degree in Business Administration
- SAP
- Salesforce
- Microsoft Office
**Relocation Options**:
Relocation** will not be **considered.
**International Considerations**:
Expatriate assignments** will not be **considered.
Chevron regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position.
Chevron participates in E-Verify in certain locations as required by law.
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